Relationship Manager - Active Trading Clients

<h2>Key Responsibilities:</h2><ul>
<li>Demonstrate a strong interest in short-term trading and a sound understanding of equity markets and relevant financial derivatives.</li>
<li>Monitor market trends and client trading preferences, build trusted relationships with clients, and provide timely, professional and compliant market information and trading-related support to contribute to team objectives.</li>
<li>Maintain effective client relationships, respond to client enquiries relating to transactions and account services, and enhance client engagement and retention through needs-based and compliant service.</li>
<li>Provide regular market updates and analysis to clients; respond promptly to daily enquiries and service requests; and handle client feedback, complaints and issues in accordance with internal procedures to maintain a high standard of client satisfaction.</li>
<li>Strengthen long-term client relationships and client loyalty through one-to-one engagement, client seminars, investment strategy briefings, investor education sessions and other approved client engagement activities; identify appropriate referral opportunities in line with clients’ needs and internal policies.</li>
</ul><h2>Requirements</h2><ul>
<li>
<strong>Bachelor's degree</strong>or above, majoring in finance, economics or related fields is preferred</li>
<li>Proficient in<strong>Cantonese and Mandarin</strong>as working languages, English fluency is a plus</li>
<li>Eligible Hong Kong work visa (e.g., IANG, TTPS, QMAS)</li>
<li>Solid basic knowledge of Financial Market, proficiency in the trading rules of complex financial derivatives such as options</li>
<li><strong>2 years or more of experience in complex derivatives trading, and personal high-frequency trading experience is preferred</strong></li>
<li>Passionate about the trading sector, familiar with the characteristics of short-term trading client groups, equipped with keen market insight, strong trading thinking and psychological gaming ability, capable of independently analyzing market trends and formulating short-term trading strategies</li>
<li>Possess excellent communication skills, strong teamwork spirit and a keen sense of purpose; customer-oriented with sound service awareness, capable of delivering exceptional quality services to clients; customer-oriented with sound service awareness, capable of delivering exceptional quality services to clients</li>
<li>Candidates with experience in brokerage derivatives trading, customer transaction operation services, and risk compliance awareness will be given priority.</li>
<li>Candidates holding Type 1 and Type 4 licenses issued by the Securities and Futures Commission of Hong Kong, or having passed Papers 1,7 &amp; 8 of the Securities and Futures Examination will be given priority</li>
</ul>