Front Office Team Leader - Elix, Parga | Season 2027

Mar-Bella Collectionis a hospitality group of five award-winning five-star luxury hotels, set in exceptional locations across Greece. The Collection includesMarBella,Nido– an adults-only member of Small Luxury Hotels of the World – andAvali, all located inCorfu, as well asElix, set against a landscape of outstanding natural beauty inKaravostasi, Thesprotia. The newest addition,Cayo Exclusive Resort & Spa, brings the Collection toElounda,Crete, set against the unique beauty of the Cretan coastline.

Ready to find your place with us?

For Season2027, we are looking for a passionateFront Office Team Leaderto join the Elix team in Perdika, Thesprotia.

The Role

As Front Office Team Leader, you will coordinate the reception, guest relations, porter and doorman teams at Elix, supporting daily operations and guest service.

A Day in the Job

You support colleagues across shifts and help the team respond to guests’ needs.

Here's what a typical day at Elix could look like:

• You supervise reception, guest relations, porters and doormen, ensuring that standard operating procedures are followed.

• You support all shifts and schedule the team’s working hours.

• You handle guest complaints, meet guest requests and respond to guest emails.

• You train the front office team.

• You monitor stock and office supplies.

• You ensure that company policies and security requirements are met.

Requirements

Is This You?

Essential qualifications:

• At least two years of experience in a luxury five-star hotel.

• A degree in Hospitality Management.

• Fluent spoken and written English.

• Proficiency in Microsoft Office and Fidelio.

• Excellent written and spoken communication skills.

• Strong leadership and interpersonal skills.

Benefits

What We Offer You

• Competitive remuneration package.

• Shared room accommodation, if required.

• Daily meals within the hotel premises.

• Work uniform and cleaning service.

• Ongoing training and professional development opportunities.

• Career development and internal progression opportunities within Mar-Bella Collection.

• The opportunity to build experience within an award-winning luxury hospitality group.

• A professional, supportive and team-oriented working environment.

AtMar-Bella Collection,we believe that exceptional hospitality starts with people who feel valued, supported and empowered to grow.

BELONG. Be Yourself, Grow Together.

Ready to grow with us? Join the Elix team in Perdika, Thesprotia for Season 2027 and become part of the Mar-Bella Collection family.