USRN Biopsy Care Coordinators

We are seeking two dependable, experienced Patient Care Coordinatorsto join our clinical team asBiopsy Care Coordinators (2 Slots Available). In this vital patient-care role, you will lead biopsy follow-up communications—reviewing lab results, delivering clear clinical information to patients, and providing compassionate guidance.

The ideal candidates possess outstanding English communication skills with minimal-to-no accent, strong clinical judgment, and prior experience in dermatology or outpatient procedures.

Working Environment & Core Schedule

• Openings:2 Slots Available
• Status:Full-Time (40 Hours / Week)
• Schedule:Monday – Friday, 8:00 AM – 5:00 PM EST (US Eastern Standard Time)
• Camera-On Shift Requirement:Agreement and ability to maintain an active, camera-on presence throughout the entire 8-hour shift—required for efficiency, real-time communication, and seamless collaboration with the team of virtual assistants supporting the practice.

Top 3 Daily Tasks

1. Lab & Pathology Review:Review incoming biopsy reports and diagnostic lab results for accuracy and clinical urgency.
2. Patient Results Outreach:Conduct outbound patient calls to clearly communicate test results and answer clinical questions.
3. Care Coordination:Document call outcomes in the EMR, schedule necessary follow-up care, and escalate complex findings to the provider.

Core Responsibilities

• Perform daily audits of incoming pathology and biopsy lab reports.
• Contact patients via phone to deliver lab results, explain clinical next steps, and provide reassurance.
• Document all clinical interactions, test results, and care plans accurately within the EMR system.
• Coordinate with clinical providers regarding abnormal or urgent biopsy findings.

Requirements

• Licensure:ActiveUSRN License(Highly Preffered)
• Communication:Exceptional verbal English skills with clear, neutral pronunciation (no accent) for seamless patient phone interactions.
• Clinical Background:Previous experience inDermatology, outpatient surgery, or clinical triage preferred.
• EMR Experience:Hands-on experience withModMed (EMA)or a similar specialty EMR is a strong plus.
• Remote Setup:HIPAA-compliant private workspace, quiet environment, reliable computer, high-speed internet, and a clear headset.
• Camera & Team Presence:Commitment to maintaining an activecamera-on presencefor the full 8-hour shift to collaborate with the team.