Senior Automation & AI Implementation Specialist

<h3>Accountabilities:</h3><ul>
<li>Audit existing workflows across the firm to identify inefficiencies, bottlenecks, and opportunities for AI adoption, automation, and process improvement.</li>
<li>Independently design, build, implement, and optimize AI-powered workflows that improve productivity and streamline legal operations.</li>
<li>Troubleshoot, repair, and enhance existing automations and integrations to improve reliability, performance, and maintainability.</li>
<li>Develop and maintain integrations across Clio, Lawmatics, Slack, Gmail, Dialpad, Hubstaff, Agorapulse, and other relevant business applications.</li>
<li>Build and manage automation workflows using Zapier and n8n, developing more customized solutions when standard integrations are insufficient.</li>
<li>Use APIs, webhooks, and custom development to connect systems, address technical limitations, and create tailored internal tools.</li>
<li>Leverage Claude Code and other leading large language models (LLMs) to accelerate development, troubleshoot systems, modify code, and implement AI-driven business processes.</li>
<li>Take full ownership of automation projects, from problem identification and solution design through implementation, testing, deployment, and ongoing improvement.</li>
<li>Proactively identify opportunities to improve operational efficiency without relying on detailed instructions or constant supervision.</li>
<li>Ensure that implemented solutions address business needs, integrate effectively with existing systems, and remain reliable over time.</li>
<h2>Requirements:</h2>
<ul>
<li>Previous experience implementing workflow automation and process improvements specifically within law firms.</li>
<li>Strong hands-on experience with AI implementation, business process automation, and operational optimization.</li>
<li>Demonstrated experience using large language models such as Claude, ChatGPT/OpenAI, Gemini, or comparable tools to build AI-powered workflows and business process solutions.</li>
<li>Experience integrating LLMs into business processes using APIs, webhooks, n8n, Zapier, or custom development.</li>
<li>Proficiency with AI-assisted coding tools to troubleshoot existing systems, write or modify code, connect APIs, and implement solutions efficiently.</li>
<li>Practical experience with Clio and Lawmatics.</li>
<li>Experience integrating business platforms such as Slack, Gmail, Dialpad, Hubstaff, and Agorapulse, or comparable tools.</li>
<li>Strong technical knowledge of APIs, system integrations, and custom software or internal tool development.</li>
<li>Excellent analytical and troubleshooting skills, with the ability to diagnose broken automations and implement effective, lasting fixes.</li>
<li>Ability to independently identify inefficient processes, evaluate available technologies, and select appropriate technical solutions.</li>
<li>Strong project ownership and execution skills, with the ability to manage initiatives from initial assessment through deployment and ongoing optimization with minimal direction.</li>
<li>Excellent English communication skills and the ability to collaborate effectively with firm leadership and other stakeholders.</li>
<li>Availability to maintain partial overlap with U.S. business hours; full overlap is not required.</li>
<li>Willingness to use Hubstaff for time tracking during working hours.</li>
<h2>Benefits:</h2>
<ul>
<li>Fully remote work arrangement, open to candidates worldwide.</li>
<li>Long-term opportunity with an established law firm.</li>
<li>Flexible working arrangements, with partial overlap with U.S. business hours required rather than full-day overlap.</li>
<li>High-impact role with direct access to firm leadership.</li>
<li>Opportunity to lead AI adoption, workflow automation, and operational improvement initiatives.</li>
<li>Autonomy to identify challenges, select technical solutions, and manage projects from conception through implementation.</li>
<li>Opportunity to work with modern AI tools, automation platforms, APIs, and custom integrations.</li>
</ul>
</ul>
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