Senior Business Analyst

<h3>Accountabilities</h3><li>Partner with DevTools engineers and technical stakeholders to capture, clarify, document, and maintain requirements across CI/CD recovery, repository governance, and curation initiatives.</li><li>Translate technical conversations into clear business and technical requirements, workflows, process documentation, decisions, and actionable deliverables.</li><li>Document recovery procedures, governance standards, operational processes, technical dependencies, and future-state workflows to support consistency and long-term maintainability.</li><li>Track project scope, milestones, risks, timelines, dependencies, and deliverables while proactively identifying gaps, blockers, and potential impacts to delivery.</li><li>Apply practical knowledge of CI/CD concepts and tools such as Jenkins, Bitbucket, and Artifactory when documenting current-state and future-state processes.</li><li>Support repository governance and DevSecOps initiatives by documenting standards, controls, ownership structures, and open-source governance processes.</li><li>Contribute to discovery and readiness activities for potential GitHub and GitHub Actions migration initiatives, including requirements gathering, dependency analysis, process impacts, and documentation.</li><li>Facilitate alignment between engineers and stakeholders by recording decisions, action items, open questions, requirements changes, and scope adjustments.</li><li>Maintain organized, accurate, and accessible project documentation so technical teams have clear visibility into requirements, processes, decisions, and delivery status.</li><li>Use AI tools, including Claude and other emerging technologies, to improve efficiency, quality, and problem-solving, while sharing effective practices with colleagues and identifying new opportunities for AI adoption.</li><li>Support project oversight and execution of deliverables while maintaining a strong focus on client expectations, quality, and business outcomes.</li><li>Collaborate across teams and provide clear communication, presentations, coaching, and guidance to support successful delivery.</li><h2>Requirements</h2><li>Demonstrated experience in business analysis, technical project delivery, consulting, or a related discipline, with the ability to translate complex technical discussions into clear requirements and deliverables.</li><li>Strong understanding of the software development lifecycle and experience working with technology or engineering teams.</li><li>Familiarity with CI/CD concepts, DevTools, repository management, DevSecOps, or related software engineering practices.</li><li>Working knowledge of tools such as Jenkins, Bitbucket, Artifactory, GitHub, or comparable development and repository platforms.</li><li>Experience documenting business processes, technical workflows, dependencies, governance standards, decisions, and operational procedures.</li><li>Strong project oversight skills, including the ability to manage scope, milestones, risks, dependencies, and delivery commitments.</li><li>Consultative problem-solving approach with the ability to connect technology initiatives to broader business and client objectives.</li><li>Hands-on experience with AI tools to enhance daily work is highly valued, along with a willingness to experiment, learn, and encourage responsible AI adoption.</li><li>Claude Certified Developer or Architect certification is highly preferred, with potential opportunities to obtain certification after joining.</li><li>Strong written, verbal, presentation, and interpersonal communication skills.</li><li>Ability to work effectively with engineers, technical stakeholders, clients, and cross-functional teams.</li><li>Strong adaptability and comfort operating in a high-growth, evolving environment.</li><li>Demonstrated intellectual curiosity, continuous-learning mindset, and ability to develop creative solutions.</li><li>Ability to lead, mentor, motivate, and positively influence colleagues through collaboration, coaching, and knowledge sharing.</li><li>Must be authorized to work in the United States without sponsorship; C2C arrangements are not available.</li><li>Availability to work Central Time Zone business hours to support collaboration with the DevTools team and project stakeholders.</li><h2>Benefits</h2><li>Remote or hybrid work options.</li><li>Competitive salary.</li><li>Comprehensive benefits package.</li><li>401(k) retirement plan with employer matching.</li><li>Substantial paid time off.</li><li>Tuition reimbursement.</li><li>Ongoing training, mentorship, and professional certification opportunities.</li><li>Hands-on exposure to emerging technologies and projects across multiple industries.</li><li>Opportunities to work with AI tools and participate in AI-focused innovation initiatives.</li><li>Employee recognition programs and awards within an inclusive culture.</li><li>Collaborative environment with opportunities for professional growth and continuous learning.</li><li>Commitment to equal employment opportunities and reasonable accommodations throughout the hiring process.</li>