Strategic Account Manager

Agility

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Work arrangement
On-site
Occupation
Sales
Location
Nairobi, Nairobi County, KE
Compensation
Not disclosed
Apply by
April 14, 2027

About this role

We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.<h3>Responsibilities</h3><ul>
<li>Manage our key accounts portfolio</li>
<li>Achieve assigned strategic account objectives</li>
<li>Establish strong, long-term client relationships</li>
<li>Communicate with major clients on a regular basis and respond to specific queries</li>
<li>Suggest solutions and innovative ideas to meet client needs</li>
<li>Handle complaints and problems in a timely and effective manner</li>
<li>Act as the liaison between key customers and internal teams</li>
<li>Identify and approach new potential strategic customers</li>
</ul><h2>Requirements</h2><ul>
<li>O-Level</li>
<li>Degree in Sales and Marketing or Business Administration management</li>
<li>Minimum of +7 years’ experience</li>
</ul><ul>
<li>Proven work experience as a Strategic account manager or Key account manager</li>
<li>Solid sales experience in B2B environment</li>
<li>Hands on experience with CRM software and Account management systems</li>
<li>Understanding of sales performance metrics</li>
<li>An ability to address customer requests in a timely manner</li>
<li>Excellent communication and interpersonal skills with an aptitude for building strong client relationships</li>
<li>Strong negotiation skills with a problem-solving attitude</li>
<li>BSc degree in Sales, Business Administration or relevant field</li>
</ul><h2>Benefits</h2><ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
</ul>

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