Lab Technician - Data Center & Network Operations
- Work arrangement
- On-site
- Occupation
- Engineering, Science & Manufacturing
- Location
- Santa Clara, CA, US
- Compensation
- Not disclosed
- Apply by
- April 14, 2027
About this role
Title: Lab Technician
Location: Santa Clara, CA(Onsite)
Type: 6+ Month Contract
Rate: $Open /hr.
Job Summary
We are seeking aLab / Data Center Technicianwith 1–3 years of experience in a laboratory or data center environment. The ideal candidate will have hands-on experience with equipment rack and stack, network cabling, device auditing, basic networking, VMware, Windows, and Linux administration. The candidate should also have strong organizational skills and the ability to manage ticket queues and respond to requests within SLA requirements.
Key Responsibilities
- Enable remote access to lab services for end users throughSSL VPN, RDP, VNC, and View Client.
- Performrack and stackactivities for network and lab equipment.
- Maintain a clean, organized, and presentable lab environment.
- Identify different types of network cables, connectors, and their appropriate applications.
- Audit physical and virtual devices, includingconnections, serial numbers, and IP addresses.
- Maintain and update lab and infrastructure documentation.
- Act as aticket queue lead, monitoring incoming tickets and assigning or reassigning tickets to appropriate team members or groups.
- Review incoming requests and ticket updates daily and ensure appropriate follow-up.
- Build and cable network topologies based on requirements from Engineers and Lab Administrators.
- Monitorpower and cooling usagewithin the lab and identify potential issues.
- Perform basic troubleshooting of network outages and connectivity issues.
- UseSSH and console accessto connect to network devices.
- Follow established SLA requirements and prioritize tickets appropriately.
- Communicate clearly through email, messaging, and ticket updates.
- Maintain strong follow-up and responsiveness to user and engineering requests.
- Follow proper safety and equipment-handling procedures, including the ability to lift equipment weighing50+ lbs.
Requirements
- 2–3 years of experienceworking in alab, data center, network operations, or similar technical environment
- Basic network troubleshooting skills.
- Basic experience working withfirewalls.
- Hands-on experience withCisco and/or Arista switchesis preferred.
- BasicWindows administrationexperience.
- BasicVMwareadministration, including powering VMs on/off.
- Basic experience withCentOS, Ubuntu, or other Linux distributions.
- Strong understanding ofcopper and fiber-optic cabling.
- Experience withfiber and copper cable installation and managementin a data center environment.
- Strong understanding ofpatch panels and cable connections.
- Ability to identify and manage different cable types and connections.
- Familiarity with SSL VPN, RDP, VNC, and remote-access technologies.
- Ability to SSH and console into network devices.
- Understanding of basicpower and cooling requirementsin a lab/data center.
- Strong written and verbal communication skills.
- Ability to understand and prioritize work according toSLA requirements.