Parts Advisor

<h2>Responsibilities</h2><ul>
<li>Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.</li>
<li>Sales &amp; Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.</li>
<li>Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.</li>
<li>Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.</li>
</ul><h2>Requirements</h2><ul>
<li>Basic level in Microsoft Word and Excel.</li>
<li>Experienced in warehouse operations (preferred).</li>
<li>Possession of a forklift license is highly desirable.</li>
<li>Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.</li>
<li>Demonstrates professional phone etiquette and effectively manages email inquiries.</li>
<li>Detail-oriented, diligent, positive, a strong team player, and highly reliable.</li>
</ul>