Senior Director, Digital Delivery

Accountabilities

• Lead the enterprise Digital Delivery Hub, defining its strategy, priorities, resources, services, operating model, and performance expectations in alignment with executive technology and business objectives.

• Lead enterprise-wide digital delivery transformation by translating strategic priorities and evolving client needs into scalable capabilities that improve project execution and generate measurable business value.

• Own and prioritize the enterprise digital capability roadmap and backlog, balancing strategic priorities, business requirements, client expectations, resource capacity, dependencies, risks, and anticipated value.

• Partner with business, technology, operations, sales, and functional leaders to identify shared needs, prioritize high-value opportunities, resolve competing priorities, and accelerate adoption.

• Oversee the development and continuous improvement of reusable digital delivery capabilities, including standards, specifications, common tools, platform solutions, templates, and Common Data Environment architecture.

• Establish an enterprise service model that provides technical guidance, quality enablement, deployment support, specialist resources, capacity planning, and surge support for priority projects and programs.

• Create governance and performance-management frameworks covering decision rights, prioritization, KPIs, resource allocation, risk and dependency management, executive reporting, and escalation processes.

• Champion the responsible use of AI, automation, data, digital platforms, and emerging technologies to improve productivity, quality, collaboration, decision-making, and client outcomes.

• Partner with project and business leaders to identify opportunities where digital capabilities can differentiate strategic pursuits and strengthen delivery of complex infrastructure programs.

• Lead change management, communications, training, and enablement initiatives that support successful adoption of enterprise standards, platforms, tools, and digital delivery practices.

• Establish meaningful measures of digital performance and value, using data and insights to evaluate adoption, business impact, client outcomes, and continuous improvement opportunities.

• Build alignment across organizational boundaries by influencing leaders and teams to adopt enterprise solutions while balancing innovation with governance, security, privacy, compliance, and operational controls.

Requirements:

• Hold a bachelor's degree in Information Technology, Computer Science, Engineering, Architecture, Business Administration, Digital Transformation, or a related field; equivalent relevant experience may be considered.

• Bring at least 10 years of progressive experience in enterprise digital delivery, digital transformation, technology strategy, product or platform management, engineering technology, operations, consulting, or a related discipline.

• Demonstrate success leading an enterprise digital delivery, technology, product, platform, shared-services, or center-of-excellence function across multiple businesses or operating groups.

• Have a proven track record leading complex, enterprise-wide transformation initiatives and translating strategy into measurable business outcomes.

• Demonstrate experience developing and prioritizing digital capability, technology, or product roadmaps based on enterprise strategy, operational requirements, client needs, expected value, resource capacity, risk, and dependencies.

• Bring experience establishing governance and service-delivery models for complex portfolios, including resource allocation, prioritization, risk management, executive reporting, performance measurement, and issue escalation.

• Possess strong knowledge of modern technology, data, automation, AI, enterprise platforms, cybersecurity, and digital operating models, with the ability to apply them to business and project performance.

• Demonstrate the ability to translate complex business and operational challenges into practical digital strategies and scalable solutions.

• Have proven leadership-through-influence skills, with the ability to navigate ambiguity, resolve competing priorities, and drive accountability across complex cross-functional organizations.

• Demonstrate strong change leadership and a history of driving adoption of new technologies, processes, standards, or operating models.

• Possess exceptional executive communication skills, including the ability to synthesize complex information, develop clear recommendations, and influence business and technology leaders.

• A master's degree in Business Administration, Information Technology, Engineering, Digital Transformation, Construction Technology, Data Analytics, or a related discipline is preferred.

• Experience supporting a CTO, CIO, enterprise transformation, innovation, digital delivery, or strategy organization is preferred.

• Experience within architecture, engineering, construction, infrastructure, or professional services, with an understanding of project delivery workflows and client expectations, is preferred.

• Experience scaling enterprise digital delivery capabilities across geographically distributed and multidisciplinary organizations is preferred.

• Experience with Common Data Environments, digital engineering standards, platform solutions, automation, data strategies, or enterprise project-delivery technologies is preferred.

• Experience managing shared technical resources, including capacity planning, resource prioritization, specialist deployment, and surge support for strategic projects, is preferred.

• Experience applying AI and emerging technologies within responsible enterprise governance frameworks is preferred.

• Certifications such as PgMP, PMP, Prosci, SAFe, Agile, ITIL, or comparable program, product, technology, or change-management credentials are preferred.

Benefits:

• Salary range of $250,000–$275,000 USD, depending on experience and geographic location.

• Remote or hybrid work environment.

• Comprehensive benefits package including medical, dental, vision, disability, and life insurance.

• Wellness programs and employee support initiatives.

• Parental leave and pet insurance.

• Tax-deferred 401(k) savings plan.

• Competitive paid time off (PTO) accrual.

• Tuition reimbursement for continued education.

• Access to internal and external professional development and training programs.

• Support for participation in professional organizations.

• Incentive compensation for eligible positions.

• Opportunity to lead enterprise-wide digital transformation and influence how complex infrastructure projects are delivered.

• Exposure to AI, automation, data, digital platforms, Common Data Environments, and emerging technologies.

• Executive-level collaboration across technology, operations, business, sales, and corporate functions.