Officer, Operations & Partnerships

<ul>
<li>Identify, approach and develop new merchant and business partnership opportunities to support credit card customer acquisition and card usage growth</li>
<li>Build and maintain good working relationships with merchants, external partners and internal stakeholders to drive business results</li>
<li>Support the execution of partnership campaigns, customer acquisition activities and card usage / activation initiatives</li>
<li>Coordinate with internal teams on campaign setup, onboarding flow, operational arrangement and post-launch follow-up</li>
<li>Conduct market research and collect competitor / industry intelligence to identify new business opportunities and recommend improvement ideas</li>
<li>Track partnership and acquisition performance, prepare regular management reports, and provide data insights to support business planning</li>
<li>Review customer journey and onboarding process, and recommend practical enhancements to improve conversion and user experience</li>
<li>Support ad hoc business projects and cross-functional initiatives as assigned</li>
</ul><h2>Requirements</h2><ul>
<li>Diploma holder or above, or equivalent qualification at HKQF Level 3</li>
<li>Minimum 2 years of experience in banking, financial services, merchant acquisition, partnership development, sales or related fields</li>
<li>Exposure to credit card, unsecured lending, payment, merchant partnership or customer acquisition business is preferred</li>
<li>Self-motivated with strong business sense and good interpersonal skills</li>
<li>Able to work independently, manage multiple tasks and follow through on execution</li>
<li>Good analytical mindset with attention to detail</li>
<li>Good communication, presentation and stakeholder management skills</li>
<li>Good command of spoken and written English and Chinese</li>
<li>Candidates with immediate availability will be an advantage</li>
<li>Fresh graduates / candidates with less experience may be considered as Assistant Officer, Operations &amp; Partnerships</li>
</ul><h2>Benefits</h2><ul><ul>
<li>Attractive remuneration package</li>
<li>Career progression opportunities</li>
<li>Discretionary performance bonus</li>
<li>Medical &amp; Dental insurance</li>
<li>Birthday leave</li>
<li>Anniversary leave</li>
<li>Study leave</li>
<li>Study subsidy scheme</li>
<li>Employee property loan / personal loan scheme</li>
<li>Numerous other staff benefits</li>
</ul></ul>