Senior Application Engineer (Malaysia)

<ul>
<li>Be the technical expert of InsiderSecurity solutions for our users.</li>
<li>Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.</li>
<li>Advise customers on the deployment architecture and best practices for our products.</li>
<li>Deploy and configure our solutions in customer data centers or cloud environments.</li>
<li>Develop and configure use cases to meet user's needs.</li>
<li>Diagnose and troubleshoot technical issues.</li>
<li>Support the sales team by conducting technical sales demos and answering technical inquiries during sales.</li>
<li>Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.</li>
<li>Guide junior application engineers on technical matters.</li>
</ul><h2>Requirements</h2><ul>
<li>At least 3 years experience in system administration, cloud administration or IT networking.</li>
<li>Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.</li>
<li>Good command of Bahasa Melayu</li>
<li>Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).</li>
<li>Experienced with networking.</li>
<li>Experienced with Python or other high-level programming languages.</li>
<li>Familiarity with Bash scripting.</li>
<li>Familiarity with database administration and SQL is a plus.</li>
<li>Prior experience as an application field engineer or a customer success engineer is an advantage.</li>
<li>Excellent problem-solving skills and keen attention to detail.</li>
<li>Good communication and presentation skills.</li>
<li>Ability to excel in a collaborative team setting.</li>
<li>Must be a Malaysia resident.</li>
</ul><h2>Benefits</h2><ul>
<li>Engage in impactful work aimed at addressing significant cybersecurity challenges.</li>
<li>Chalk up valuable experience and insights within the cybersecurity industry.</li>
<li>Receive a competitive salary package.</li>
<li>Annual flexi benefits and reimbursement for health screening expenses.</li>
<li>Enjoy 18 days of annual leave, with increments based on years of service.</li>
<li>Modern and convenient office at KL Eco City, Mercu 2 - just a short walk from Abdullah Hukum LRT/KTM station and directly connected to Mid Valley Megamall.</li>
</ul>