Account Management Specialist

Are you passionate aboutbuilding strong client relationships, driving growth, and creating an exceptional customer experience?

PetroApp is looking for anAccount Management Specialistto join our growing team! 💙

🎯 What You’ll Do

• Manage and maintain strong relationships with existing clients.
• Act as the main point of contact and ensure a positive customer experience.
• Understand client needs and recommend suitable PetroApp products and services.
• Identify and maximizeupselling and cross-selling opportunities.
• Achieve monthly account management and sales targets.
• Follow up on client requests, issues, and escalations to ensure timely resolution.
• Coordinate with internal teams to address client requirements.
• Monitor account performance, customer satisfaction, and retention.
• Maintain accurate and up-to-date client information and records.
• Prepare regular reports on account performance and sales activities.
• Proactively identify opportunities to increase client engagement and revenue.

Requirements

• Bachelor’s degree inBusiness Administration, Marketing, Commerce, or a related field.
• 2–4 years of experiencein Account Management, Customer Success, Sales, or a related role.
• Proven experience inclient relationship management and achieving sales targets.
• Strong understanding ofupselling and cross-selling techniques.
• Excellent communication, negotiation, and presentation skills.
• Strong customer-service and relationship-building skills.
• Good analytical and problem-solving abilities.
• Target-oriented with strong follow-up and organizational skills.
• Ability to manage multiple accounts and priorities simultaneously.
• Proficiency inMS Office, especially Excel.
• Experience inB2B, SaaS, fleet management, mobility, or technology-related businessesis a plus.

📩Interested in joining PetroApp?
Apply now and take the next step in your career with us!

Benefits

• Competitive salary & benefits
• Medical insurance
• Social insurance
• Performance-based incentives
• Learning & development opportunities
• Career growth and internal mobility
• Collaborative and supportive work environment
• Exposure to a fast-growing technology and fleet management business
• Opportunities to work with diverse B2B clients and cross-functional teams