IT Business Analyst (Mid-Senior Level)

<ul>
<li>Gather, analyze, and document business, functional, and non-functional requirements.</li>
<li>Translate business needs into clear user stories, process models, and solution proposals.</li>
<li>Conduct workshops, interviews, and requirement walkthroughs with stakeholders.</li>
<li>Coordinate with development and QA teams to ensure requirements are correctly implemented and validated.</li>
<li>Maintain documentation governance, version control, and traceability across SDLC.</li>
<li>Identify process gaps and improvement opportunities for efficiency and quality.</li>
<li>(For senior level) Mentor junior analysts and ensure adherence to documentation standards.</li>
</ul><h2>Requirements</h2><ul>
<li>Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (Master’s preferred).</li>
<li>Minimum<strong>2–7 years of experience</strong>as a Business Analyst or in a similar analytical role within payment, loyalty or financial industries.</li>
<li>Strong understanding of<strong>system analysis, process re-engineering, and IT delivery lifecycles</strong>.</li>
<li>Excellent communication, presentation, and stakeholder management skills.</li>
<li>Hands-on experience working in<strong>Agile/Scrum</strong>or<strong>Waterfall</strong>environments.</li>
<li>Proficient in using tools such as<strong>Jira, Confluence, Azure DevOps, Lucidchart, Whimsical, Figma, or similar</strong>.</li>
<li>Familiarity with<strong>SQL</strong>or data visualization tools for analysis.</li>
<li>Preferred certifications:<strong>CBAP, PMI-PBA, IIBA-AAC, or Agile (Scrum Master / Product Owner)</strong>.</li>
</ul>