Senior Technical Engineer

<ul>
<li>Provide advanced (Tier 3) support for Microsoft technologies: Azure, Windows Server, Active Directory, SCCM, SCOM, SQL Server, and Hyper-V.</li>
<li>Design, implement, and maintain enterprise IT infrastructure for multiple clients.</li>
<li>Lead and execute infrastructure projects, including migrations, patching, and upgrades.</li>
<li>Monitor system performance and availability using tools such as SCOM and Azure Monitor.</li>
<li>Automate routine administrative tasks using PowerShell and SCCM task sequences.</li>
<li>Troubleshoot and resolve complex infrastructure issues quickly and effectively.</li>
<li>Participate in technical consultations, client meetings, and project planning sessions.</li>
<li>Document configurations, procedures, and project outcomes.</li>
<li>Mentor junior engineers and support internal knowledge transfer.</li>
<li>Collaborate with the department lead (Senior Technical Engineer) to deliver high-quality support services.</li>
</ul><h2>Requirements</h2><h2>Education &amp; Experience:</h2><ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or related field.</li>
<li>6–8 years of hands-on experience in infrastructure support or systems engineering.</li>
<li>Experience working in a vendor support or managed service provider (MSP) environment is a plus.</li>
</ul><h2>Required Technical Skills:</h2><ul>
<li>Proficiency in Microsoft Azure (VMs, ASR, Defender, identity, and networking).</li>
<li>Deep knowledge of Windows Server (2012–2022) and Active Directory (GPOs, DNS, Sites &amp; Services).</li>
<li>Strong hands-on experience with SCCM (deployment, patching, compliance).</li>
<li>Solid understanding of SCOM (monitoring, alert tuning, custom dashboards).</li>
<li>Experience with SQL Server administration (installation, tuning, backup/restore).</li>
<li>Hyper-V expertise (VM creation, replication, clustering).</li>
<li>PowerShell scripting for automation and task optimization.</li>
</ul><h2>Preferred Certifications:</h2><ul>
<li>Microsoft Certified: Azure Administrator / Architect</li>
<li>Microsoft Certified: Windows Server Hybrid Administrator</li>
<li>MCSA / MCSE</li>
</ul><h2>Soft Skills:</h2><ul>
<li>Strong analytical and problem-solving abilities.</li>
<li>Excellent communication and technical documentation skills.</li>
<li>Ability to manage priorities, multitask, and work under pressure.</li>
<li>Team-oriented mindset with a proactive attitude.</li>
</ul>