Assistant Manager, Product Design - Apr 2026 (Internal Use)

<ul>
<li>Plan and run generative and evaluative research (interviews, usability tests, field studies) to uncover real user problems.</li>
<li>Synthesise insights into clear findings that shape product direction and validate or challenge assumptions.</li>
<li>Lead design on cross-functional teams, from concept to high-fidelity, with a systems-thinking mindset and scalability in mind.</li>
<li>Craft workflows, wireframes, prototypes, and high-fidelity designs that align teams around a coherent user experience.</li>
<li>Design and run co-creation workshops: journey mapping, design studios, critiques with clients and mixed stakeholder groups.</li>
<li>Present work to senior leadership; facilitate alignment sessions that drive decisions..</li>
<li>Coach client designers through daily pairing; tailor enablement to individual strengths, gaps, and learning styles.</li>
<li>Create psychological safety for teams to experiment, give constructive feedback, and continuously raise design craft.</li>
</ul><h2>Requirements</h2><ul>
<li>Experience: 8+ years across the full design lifecycle User Centred Design mindset with experience in: user research, interaction design, visual design, prototyping, and post-launch iteration in a consultancy or client-facing context.</li>
<li>Coaching: Proven experience enabling designers through pairing, workshops, or formal mentorship programs.</li>
<li>Tools: Expert in Figma; proficient with prototyping tools and collaborative platforms; able to build and maintain design systems.</li>
<li>Methods: Design Thinking, JTBD, Service Design, WCAG / inclusive design principles; evidence-based approach balancing qualitative and quantitative measures.</li>
<li>Mindset: Empathy, User advocate; intellectually humble enough to kill your own designs when research points elsewhere; thrives in ambiguous consultancy environments.</li>
<li>Bonus: Familiarity with SG Gov Design System (SGDS), SHIP-HATS, or prior work with Singapore Government agencies.</li>
</ul><h2>Benefits</h2><h2>SG PR</h2>