Office Clerk

Professional Civil Process (PCP) is seeking a dedicated and detail-orientedOffice Clerkto join our team. This role is integral to supporting our legal service operations by handling administrative tasks with efficiency and accuracy. If you are organized and thrive in a fast-paced environment, PCP is the right fit for you.

About Professional Civil Process:

• PCP is a nationwide leader in legal support services including serving, filing, and skip tracing.
• With over four decades of experience, PCP serves the legal community with excellence and integrity.
• Our headquarters is located in Spicewood, Texas.
• We are proud founding members of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA).

Responsibilities:

We have 2 (two) positions we are currently hiring for:

Mail Clerk:

• Process the incoming mail
• Process outgoing mail and shipments
• Do a quality control check on the documents before mailing to the court
• Sorting, packing, and mailing out petitions to file with the court
• Contacting the clients for corrected/missing documents
• Make copies of documents
• Perform general clerical functions as needed
• Work reports as assigned

Quality Assurance Clerk:

• Monitor the quality of service of process reports in the regions assigned.

• Answer incoming calls from process servers and agennts
• Answer incoming calls from customers calling A-Plus Delivery
• Input service of process data information into computer system
• Running license plates
• Check and complete emails and voicemails in a timely manner
• Perform additional tasks assigned

Requirements

Required Qualifications:

• High school diploma or equivalent.
• Strong organizational and multitasking abilities.
• Basic computer skills, proficiency with MS Office preferred.
• Excellent attention to detail and accuracy in data entry.
• Good communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Physical ability to lift up to 20 pounds and perform occasional physical tasks.

Benefits

Compensation, Hours, and Benefits:

• Pay - $15.00/hr
• Full Time: Monday – Friday, 8:00 am - 5:00 pm
• Minimum Essential Coverage "MEC" Health plan - after 60 days of employment
• Dental/Vision plan - immediately upon hire
• Ten (10) paid holidays per calendar year – after six month of service
• Paid Time Off (PTO) - after six months of service
• 401K savings plan – after one year of service
• Fully equipped gym
• Casual work environment