Team Leader, IT Automation (NOC Excellence)

<ul>
<li>Lead the IT Automation team and delivery across RPA and Ansible.</li>
<li>Own the enterprise automation roadmap, strategy, governance, and standards.</li>
<li>Identify and prioritize automation opportunities based on value, feasibility, and risk.</li>
<li>Lead end-to-end automation initiatives from design through deployment and support.</li>
<li>Govern RPA and Ansible platforms, workflows, playbooks, credentials, scheduling, and execution.</li>
<li>Drive automation across business processes, infrastructure, configuration, patching, monitoring, and auto-remediation.</li>
<li>Develop reusable automation frameworks, components, and best practices.</li>
<li>Integrate automation with ITSM, infrastructure, security, monitoring, applications, databases, and APIs.</li>
<li>Ensure automation solutions are secure, scalable, documented, tested, and compliant.</li>
<li>Monitor performance, troubleshoot complex issues, and continuously improve automation capabilities.</li>
<li>Manage the automation pipeline, KPIs, benefits realization, and management reporting.</li>
<li>Lead and develop Automation Engineers and evaluate emerging automation and AI technologies.</li>
</ul><h2>Requirements</h2><ul>
<li>Bachelor’s degree in Computer Science, Engineering, IT, or a related field.</li>
<li>Strong experience in enterprise automation and RPA.</li>
<li>Hands-on experience with enterprise RPA platforms such as UiPath, Automation Anywhere, or Blue Prism.</li>
<li>Strong knowledge of unattended RPA architecture, orchestration, scheduling, queues, and production support.</li>
<li>Experience with Ansible Automation Platform and infrastructure automation.</li>
<li>Strong scripting skills in Python and/or PowerShell.</li>
<li>Experience with REST APIs, databases, file-based, and application integrations.</li>
<li>Experience leading automation projects, technical teams, and governance.</li>
<li>Experience in enterprise or regulated environments is preferred.</li>
</ul>