Sr. Engineer, IT Help Desk

<ul><li>Improve and upgrade IT environment for the user for more efficient performance.</li></ul><ul><li>Troubleshoot and provide first support for network problems.</li></ul><ul><li>Configure and install network printers and troubleshoot their problems.</li></ul><ul><li>Install new software and upgrade PC hardware when needed.</li></ul><ul><li>Troubleshoot and handle hardware, software and PC's problems.</li></ul><ul><li>Know the problem that related to software or hardware and troubleshoot to solve it for any user and create the IT environment for the user just joining the company.</li></ul><h2>Requirements</h2><ul><li>+5 Years of Experience in IT Helpdesk</li></ul><ul><li>Bachelor's degree in engineering, computer science or equivalent</li></ul><ul><li>CCNA preferred Experience</li></ul><ul>
<li>Microsoft \ VMware \ Red hat certificates</li>
<li>CompTIA A+ Certification</li>
<li>CompTIA Network+ (N+) Certification</li>
</ul>