Servicenow HRSD developer

Accountabilities

• Design, develop, configure, customize, and maintain ServiceNow HRSD solutions in line with business requirements and technical best practices.

• Implement and support core HRSD capabilities, including HR Case Management, Employee Center, HR Services, and Lifecycle Events.

• Configure and customize Service Catalog components, including catalog items, record producers, and HR service offerings.

• Design and automate HR workflows using Flow Designer to improve process efficiency and employee service delivery.

• Build, maintain, and troubleshoot integrations with external systems using IntegrationHub, REST APIs, SOAP APIs, and related integration technologies.

• Develop and customize ServiceNow applications using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.

• Translate HR business requirements into scalable technical solutions that support effective and consistent HR processes.

• Participate in requirements gathering, technical design, development, testing, deployment, and post-production support.

• Diagnose and resolve technical issues affecting HRSD applications, workflows, integrations, and platform functionality.

• Collaborate with functional teams, technical colleagues, and business stakeholders to deliver solutions aligned with organizational needs.

• Follow ServiceNow development standards, coding best practices, and upgrade-safe customization principles to ensure maintainability and platform stability.

• Support continuous improvement initiatives by identifying opportunities to enhance existing HRSD functionality, automation, and integration performance.

Requirements:

• 5–10 years of overall ServiceNow development experience, with strong hands-on expertise in HR Service Delivery.

• Demonstrated experience designing, developing, configuring, and implementing ServiceNow HRSD solutions.

• Strong knowledge of HR Case Management, Employee Center, HR Services, Lifecycle Events, Service Catalog, and related HRSD capabilities.

• Practical experience using Flow Designer to build and maintain workflows and automated business processes.

• Experience with IntegrationHub and developing integrations using REST and SOAP APIs.

• Strong JavaScript development skills and hands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.

• Solid understanding of ServiceNow platform configuration, scripting, workflow development, and system integrations.

• Ability to independently manage development tasks from requirements analysis and solution design through testing, deployment, and support.

• Strong analytical and troubleshooting skills, with the ability to investigate complex technical issues and implement effective solutions.

• Good communication and collaboration skills, including the ability to work effectively with functional teams and business stakeholders.

• Commitment to coding standards, maintainable development practices, and upgrade-safe ServiceNow customizations.

• Preferred: ServiceNow Certified System Administrator (CSA) certification.

• Preferred: ServiceNow HRSD certification and practical HRSD implementation experience.

• Preferred: Experience delivering end-to-end HRSD implementations.

• Preferred: Experience integrating ServiceNow with third-party HR platforms such as Workday, SAP SuccessFactors, or similar enterprise systems.

Benefits:

• Work arrangement:100% remote, with the role based in India.

• Employment type:Full-time engagement.

• Project exposure:Opportunity to contribute to enterprise-level ServiceNow HRSD projects.

• Collaborative environment:Work with technical and functional teams in a collaborative, growth-oriented setting.

• Professional development:Opportunity to deepen expertise in ServiceNow HRSD, workflow automation, and enterprise integrations.

• Inclusive workplace:Commitment to a diverse, equitable, and inclusive environment where individuals from different backgrounds are encouraged to contribute.

• Salary and compensation:Specific salary details are not provided in the job description.

• Healthcare, paid leave, and additional benefits:Not specified in the job description.