Commercial Solar Project Coordinator

<ul>
<li>Support the day-to-day operations and maintenance of commercial solar and energy assets.</li>
<li>Monitor existing solar systems using performance data, alerts, equipment history, and technical documentation.</li>
<li>Investigate and troubleshoot solar system issues remotely before determining whether field service is required.</li>
<li>Identify opportunities to resolve issues through remote resets, recommissioning, communication corrections, or manufacturer support.</li>
<li>Determine when technician dispatch is necessary due to safety concerns, equipment failure, production loss, or limited remote visibility.</li>
<li>Coordinate service activities with clients, vendors, technicians, manufacturers, and internal teams.</li>
<li>Communicate technical issues, urgency, business impact, and next steps clearly to non-technical stakeholders.</li>
<li>Help reduce unnecessary truck rolls while ensuring critical system issues are addressed promptly.</li>
<li>Maintain accurate records of service issues, troubleshooting steps, resolutions, and follow-up actions.</li>
<li>Support commercial solar projects and service coordination from issue identification through resolution.</li>
</ul><h2>Requirements</h2><ul>
<li>At least 2 years of hands-on experience working across multiple solar or energy monitoring portals in an operations, service, asset-management, or performance-monitoring role.</li>
<li>Experience with multiple platforms such as SolarEdge, Enphase, Fronius, and SMA, plus fleet aggregators or energy platforms such as EnSights, AlsoEnergy, or Stem.</li>
<li>Direct experience supporting commercial assets and communicating with commercial asset owners, property management groups, or similar business stakeholders.</li>
<li>Experience coordinating large-scale projects at a project-management or project-coordination level.</li>
<li>Experience using a CRM or comparable structured work-management platform. Zoho is strongly preferred.</li>
<li>Highly proficient spoken and written English, with clear, easily understood communication for frequent calls with clients, vendors, technicians, and internal team members.</li>
<li>Strong communication skills, including the ability to explain potential technical issues, urgency, business impact, and next steps at a high level to non-technical stakeholders.</li>
<li>Demonstrated judgment in deciding whether an issue requires a field dispatch or can be addressed through a remote reset, recommissioning step, communications correction, or manufacturer support.</li>
<li>Hands-on experience ordering solar or electrical materials and managing manufacturer warranty and RMA processes, including documentation, replacement tracking, returns, and follow-up scheduling.</li>
<li>Strong availability during the agreed schedule, excellent attention to detail, reliable follow-through, and the ability to manage multiple active priorities.</li>
</ul><h2>Benefits</h2><h2>What we Offer:</h2><ul>
<li>Opportunities for growth and advancement</li>
<li>HMO- Maxicare</li>
</ul>