Technical Program Manager

<ul>
<li>Own end-to-end planning and delivery of technical programs, defining scope, milestones, timelines, and success criteria with stakeholders.</li>
<li>Coordinate work across Engineering, Product, Data, Design, and QA teams, and drive alignment on priorities and trade-offs.</li>
<li>Identify, track, and manage cross-team dependencies, risks, and blockers, and escalate where needed with clear options.</li>
<li>Maintain program plans, roadmaps, and status trackers, and report progress, risks, and decisions to stakeholders and leadership.</li>
<li>Run program cadences such as planning sessions, stand-ups, sprint reviews, retrospectives, and steering updates.</li>
<li>Work with technical teams to understand architecture, technical constraints, and delivery trade-offs, and translate them for non-technical stakeholders.</li>
<li>Manage release planning and readiness, coordinating testing, deployment, and go-live activities.</li>
<li>Monitor delivery metrics (e.g., velocity, milestone adherence, defect trends) and recommend improvements to team processes and ways of working.</li>
<li>Manage client and internal stakeholder expectations, including communication of scope changes, delays, and delivery outcomes.</li>
<li>Use AI-assisted tools where helpful for planning, status reports, meeting summaries, and documentation, validating outputs before sharing.</li>
<li>Stay current with program management and agile practices and evaluate new tools or techniques relevant to the team's work.</li>
</ul><h2>Requirements</h2><ul>
<li>Hands-on experience in program management, project management, or related roles in a technology environment (e.g., delivery management, engineering management, consulting).</li>
<li>Experience planning and delivering multi-team technical projects from kickoff through release.</li>
<li>Solid understanding of the software development lifecycle and agile methodologies such as Scrum or Kanban.</li>
<li>Familiarity with AI-assisted tools for planning, reporting, or documentation is an advantage.</li>
<li>Experience managing stakeholders, dependencies, and risks across cross-functional teams.</li>
<li>Strong planning, prioritization, and organizational skills, including risk and dependency management.</li>
<li>Technical understanding sufficient to engage with Engineering and Data teams on architecture, delivery, and trade-offs.</li>
<li>Experience with project and collaboration tools (Jira, Confluence, or equivalent) and program reporting.</li>
<li>Familiarity with program management frameworks or certifications (e.g., PMP, Scrum, SAFe) is an advantage.</li>
<li>Ability to use data (Excel, SQL, or dashboards) to track progress and inform decisions.</li>
<li>Strong problem-solving mindset, ownership, and attention to detail with willingness to learn.</li>
<li>Good communication skills in both Bahasa Indonesia and English, written and spoken.</li>
</ul>