Sr. Client Manager, Commercial Risk

<h3>Accountabilities:</h3><li>Lead the coordination of service delivery for large commercial accounts, ensuring high-quality client support and effective collaboration across internal teams.</li><li>Establish and maintain strong relationships with commercial insurance carriers, developing a thorough understanding of market conditions and underwriting requirements.</li><li>Conduct marketing activities for assigned large accounts, supporting the development of competitive insurance solutions tailored to client needs.</li><li>Develop initial insurance placement and renewal strategies in collaboration with relevant stakeholders.</li><li>Prepare risk maps and review existing risk assessments to identify exposures, evaluate insurance coverage, and recommend appropriate solutions.</li><li>Analyze complex commercial risk profiles and help clients make informed decisions regarding coverage and risk transfer strategies.</li><li>Manage special projects and contribute to initiatives that improve business performance, service quality, and operational efficiency.</li><li>Identify process gaps, discrepancies, and opportunities for improvement, escalating relevant issues to leadership when necessary.</li><li>Mentor and support new colleagues when requested, sharing technical expertise and best practices.</li><li>Perform all core responsibilities associated with commercial risk client management while maintaining strong client relationships and service standards.</li><h2>Requirements:</h2><li>At least 10 years of experience in commercial account management, with demonstrated proficiency in managing complex commercial insurance accounts.</li><li>Strong technical knowledge of commercial insurance products, general market conditions, and insurance carrier underwriting appetites.</li><li>Proven ability to assess complex risk exposures, evaluate existing insurance coverage, and develop appropriate recommendations for clients and prospects.</li><li>Experience coordinating insurance placements, renewals, carrier relationships, and service delivery for large accounts.</li><li>Excellent verbal and written communication skills, with the ability to present insurance strategies and recommendations clearly and effectively.</li><li>Strong client service, analytical, organizational, and problem-solving skills, combined with the ability to manage multiple priorities in a fast-paced environment.</li><li>A collaborative mindset and the ability to work effectively with cross-functional teams, internal specialists, and external insurance partners.</li><li>Intermediate to advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to learn additional software and business systems.</li><li>A bachelor's degree and progress toward a professional insurance designation are preferred but not required.</li><li>Must hold all insurance licenses required by the applicable state departments of insurance or be willing and able to obtain the necessary licenses within the first 90 days of employment.</li><li>Willingness to travel occasionally, as business needs require.</li><li>A commitment to professional integrity, continuous improvement, and a service-oriented approach to client and team relationships.</li><h2>Benefits:</h2><li>
<strong>Work arrangement:</strong>Fully remote position open to candidates based in the United States.</li><li>
<strong>Employment type:</strong>Full-time opportunity.</li><li>
<strong>Professional development:</strong>Opportunities to deepen commercial insurance expertise, strengthen carrier relationships, and contribute to complex client engagements.</li><li>
<strong>Career growth:</strong>Exposure to large commercial accounts, strategic insurance placement, renewal planning, and business improvement initiatives.</li><li>
<strong>Collaborative environment:</strong>Work alongside experienced insurance professionals and cross-functional teams.</li><li>
<strong>Mentorship opportunities:</strong>Share knowledge and support the development of colleagues.</li><li>
<strong>Compensation:</strong>Salary details were not specified in the available job description.</li><li>
<strong>Additional benefits:</strong>Specific healthcare coverage, retirement plans, paid time off, bonuses, and other perks were not detailed in the available job description and should be confirmed during the hiring process.</li>