Outbound CSR Service Scheduler

Flotilla Partners

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Work arrangement
On-site
Location
Sanford, FL, US
Compensation
Not disclosed
Apply by
April 14, 2027

About this role

Ready to Get Paid for Performance?

We are hiringOutbound Customer Service Schedulersto join our growing Service Department. This is ahigh-energy, phone-based rolefocused on outbound calling, customer follow-up, and appointment setting.

If you’re someone who can stay focused, handle volume, and wants toearn based on production, this is the opportunity for you.

What You’ll Be Doing

  • Makehigh-volume outbound calls daily
  • Follow up withexisting and inactive customers
  • Schedule and confirm service appointments
  • Re-engage customers for annual maintenance and services
  • Use CRM systems to track activity, notes, and outcomes
  • Follow call scripts andovercome common objections
  • Maintain consistent call pace throughout your shift

What We’re Looking For (Preferred)

  • Outbound and/or inbound call center experience
  • Customer service or sales background
  • Experience using a CRM system
  • Bilingual is a plus

Compensation

  • Competitive hourly pay
  • Commission on performance
  • Opportunity to increase earnings based on production

Why This Role Stands Out

  • Clear expectations and performance structure
  • Consistent workflow — no guessing what to do
  • Opportunity to grow into higher-level roles
  • Be part of a team that valuesaccountability and results

Who This is Perfect For

  • Call center reps who wantmore earning potential
  • Sales-minded individuals who thrive in astructured environment
  • Self-starters who don’t need to be micromanaged

Requirements

Non-Negotiables (Must Have)

  • Comfortable on the phone for theentire shift
  • Strong work ethic andself-motivation
  • Coachable and open to feedback
  • Basic typing and computer skills
  • Reliable personal transportation

Benefits

Great Hourly Pay

Benefits at full time after 90 days

PTO

Great Commission incentives!

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