Senior Supply Chain Coordinator - (6 Month Contract)

About Keen

At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.

Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing, creative, customer experience, and sales.

Requirements

About the Role

We’re looking for an experiencedSenior Supply Chain Coordinatorto providematernity leave coveragefor one of our global client programs in the direct-to-consumer skincare space.

You’ll manage the daily flow oforders, shipments, purchase orders, and reporting, working across NetSuite, Amazon, QVC, suppliers, freight partners, and 3PL warehouse teams.

This is a hands-on role for someone who is highly organised, detail-oriented, and able to work independently with minimal ramp-up time.

What You’ll Do

• ManageQVC and Amazon orders, shipments, routing, delivery appointments, and tracking.
• Create and processsales orders, work orders, transfer orders, and purchase orders.
• Manage supplier follow-ups, PO receiving, and billing.
• Maintain accurate records and resolveNetSuite and Celigo integration issues.
• Prepare dailysales and shipping reportscovering open, back, hold, and shipped orders.
• Support promotional tracking andMPS (Master Production Schedule)updates.
• Coordinate with suppliers, freight partners, and3PL warehouse teamsto ensure orders are processed and delivered accurately and on time.

Requirements

• 3+ yearsof experience in supply chain coordination, order management, logistics, or a related field.
• Strong working knowledge of NetSuite — essential.
• Hands-on experience with Amazon Seller Central.
• Direct experience working with QVC or a comparable TV/home-shopping retail account, including routing and delivery appointment requirements is a plus.
• Strong Excel skills, including lookups and pivot tables.
• Strong attention to detail and organisational skills.
• Ability to work independently and consistently meet daily deadlines.

Preferred Qualifications

• Experience withOTM (Oracle Transportation Management).
• Familiarity withCeligo.
• Experience booking freight through3PL or brokerage platforms.
• Background inbeauty, skincare, CPG, or another consumer goods category.
• Experience coordinating directly with3PL warehouse teams.

What Success Looks Like

• Accurate daily reporting.
• Orders and shipments processed and routed on time.
• Purchase orders managed accurately and promptly.
• Issues identified and resolved before impacting operations.
• Accurate, up-to-date NetSuite records.
• A clean handover at the end of the assignment.

Benefits

• Competitive base salary
• Hybrid working arrangement
• This is a contract position role based in Cape Town, South Africa