Technical Program Manager

<h3>Accountabilities</h3><li>Own end-to-end delivery of complex technical initiatives, from initial planning and scoping through execution, release coordination, and launch.</li><li>Coordinate cross-functional engineering teams spanning data engineering, web and mobile application development, and infrastructure to ensure effective collaboration and timely delivery.</li><li>Partner with product managers to translate product strategies and roadmaps into executable delivery plans, establishing clear milestones, sequencing, dependencies, ownership, and risk mitigation strategies.</li><li>Lead application-focused initiatives, including web and mobile feature releases, API integrations, and service deployments, ensuring realistic timelines and coordinated releases across frontend, backend, and mobile workstreams.</li><li>Drive progress in situations involving competing priorities or ambiguity by identifying blockers, presenting clear options, recommending solutions, and assigning accountable owners to decisions.</li><li>Monitor program risks, dependencies, delivery milestones, and opportunities for improvement, proactively addressing issues that could affect timelines, quality, or business outcomes.</li><li>Manage the delivery operating framework using Linear or comparable project management tools, maintaining sprint plans, dependency tracking, RACI assignments, and status reporting as a reliable source of truth across teams.</li><li>Coordinate data-intensive initiatives by overseeing data readiness, pipeline and integration dependencies, data quality considerations, and alignment between data delivery and application requirements.</li><li>Evaluate technical estimates and delivery plans by applying a practical understanding of application architecture, APIs, scalability, technical debt, and infrastructure dependencies.</li><li>Establish and improve program management processes where existing frameworks are limited, promoting operational simplicity, productivity, consistency, and accountability.</li><li>Communicate program progress, risks, decisions, and delivery expectations clearly to engineering teams, product leaders, and other stakeholders.</li><li>Adapt quickly to unfamiliar technologies and technical domains to maintain effective oversight and ensure initiatives move forward efficiently.</li><h2>Requirements:</h2><li>Demonstrated experience managing large-scale, complex technical programs or initiatives within product development and software engineering, with clear evidence of personally owning and influencing delivery outcomes.</li><li>Proven experience coordinating delivery across multiple engineering disciplines, including data engineering, application or product engineering for web and/or mobile, and infrastructure within the same initiative.</li><li>Strong technical understanding of data systems, including the ability to interpret data models, understand pipelines and integration dependencies, assess data quality, and identify data readiness risks.</li><li>Practical knowledge of application development and architecture, including system architecture diagrams, client-server interactions, API dependencies, technical debt, scalability trade-offs, and release readiness.</li><li>Strong program and project management skills, including delivery planning, dependency management, risk assessment, stakeholder coordination, prioritization, and execution tracking.</li><li>Experience establishing processes and delivery frameworks in environments where structure is limited, with the ability to turn ambiguous challenges into clear plans and actionable solutions.</li><li>Familiarity with Agile methodologies, sprint planning, and cross-functional delivery practices, along with experience using Linear, Jira, Asana, or similar project management platforms.</li><li>Strong analytical and problem-solving abilities, with excellent attention to detail and the capacity to prioritize critical issues while maintaining a broader view of program objectives.</li><li>Ability to learn new technologies and unfamiliar technical domains quickly, ask informed questions, challenge engineering estimates constructively, and identify delivery risks across different workstreams.</li><li>Excellent written and verbal communication skills, including the ability to present complex technical information clearly and influence stakeholders across technical and business teams.</li><li>A proactive, self-motivated, and adaptable working style, with strong ownership, sound judgment, and the ability to operate effectively across teams with different priorities and working cadences.</li><li>A collaborative, solutions-oriented mindset and a commitment to continuous improvement, accountability, and delivering high-quality outcomes.</li><h2>Benefits:</h2><li>
<strong>Competitive annual salary:</strong>$115,000–$140,000, depending on experience, skills, geographic location, and business requirements.</li><li>
<strong>Performance-based compensation:</strong>Eligibility for a quarterly or annual bonus program based on individual and company performance.</li><li>
<strong>Fully remote work:</strong>Work remotely from anywhere in the United States, except Alaska.</li><li>
<strong>Comprehensive healthcare coverage:</strong>Medical, dental, vision, disability, and life insurance, with low or no employee medical premiums for basic employee-only coverage and additional discounts after three and five years of service.</li><li>
<strong>Generous paid time off:</strong>Starting allocation of 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays annually.</li><li>
<strong>Additional vacation benefits:</strong>Increased vacation accrual with tenure and a birthday day off after one year of service.</li><li>
<strong>Retirement savings:</strong>A 401(k) plan with company matching of up to 6% of eligible pay after six months of service.</li><li>
<strong>Paid parental leave:</strong>Support for employees welcoming a child into their family.</li><li>
<strong>Fertility benefits:</strong>Lifetime fertility benefit reimbursement of up to $10,000, including adoption and surrogacy.</li><li>
<strong>Long-term service recognition:</strong>A six-week paid sabbatical after ten years of service and every five years thereafter.</li><li>
<strong>Additional insurance and support:</strong>Access to an Employee Assistance Program, critical illness coverage, accident insurance, hospital indemnity coverage, pet insurance, and legal plans.</li><li>
<strong>Charitable giving programs:</strong>Opportunities to participate in charitable initiatives and access related benefits.</li><li>
<strong>Professional growth:</strong>Opportunities to develop technical program management expertise, improve delivery practices, and collaborate across data, digital, AI, and infrastructure initiatives.</li>