Senior Operations Development Specialist

<ul><li>Analyse existing operational processes to identify improvement opportunities.</li></ul><ul><li>Develop and implement process improvement initiatives using appropriate methodologies.</li></ul><ul><li>Monitor performance metrics and KPIs to evaluate process efficiency.</li></ul><ul><li>Collaborate with cross-functional teams to standardize and optimize workflows.</li></ul><ul><li>Document processes, procedures, and improvement plans.</li></ul><ul>
<li>Support automation and digital transformation initiatives where applicable.<br>
</li>
<li>Conduct root cause analysis and recommend corrective actions.<br>
</li>
<li>Provide regular reports and insights to management on process performance.</li>
</ul><h2>Requirements</h2><ul>
<li>Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or related field.<br>
</li>
<li>3–5 years of experience in process improvement, operations, or quality management specially in food delivery industry.<br>
</li>
<li>Experience with process mapping ‘VISIO or ARIS” plus workflow analysis.<br>
</li>
<li>Familiarity with continuous improvement methodologies (Lean, Six Sigma, etc.) is preferred.<br>
</li>
<li>Strong analytical and problem-solving skills.<br>
</li>
<li>Proficiency in Microsoft Office, especially Excel or Google sheets, PowerPoint and Metabase.</li>
</ul>