Senior/ Clinic Officer (Admiralty)

Quality Health Services

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Work arrangement
On-site
Location
Hong Kong, Hong Kong, HK
Compensation
Not disclosed
Apply by
April 14, 2027

About this role

<h2>Responsibilities</h2><h2>Administration &amp; Operation</h2><ul>
<li>Report to the Centre IC to maintain and upkeep the facilities according to demand and expectation</li>
<li>Deliver services to meet Company's service standards</li>
<li>Handle of patients' medical records and filing accordingly</li>
<li>Help the booking of medical appointment and registration of patients</li>
<li>Explain the dosage of medicine to the clients in need</li>
<li>Obtain approval as contract indicated</li>
<li>Manage patient expectation. Assist in handling complaints and improvement plan</li>
<li>Clinical</li>
<li>Carry out clinical duties such as blood-taking, ECG, physical check up formalities</li>
<li>Assist the doctors</li>
<li>Answer patient's inquiry on appointment booking, medical services or contract-related issues.</li>
<li>Assist the doctors -related issues.</li>
</ul><h2>Compliance</h2><ul><li>Ensure full compliance on any regulatory and legal requirements, e.g. occupational safety &amp; health, clinical wastage disposal and operation etc.</li></ul><h2>Medical Contract Scheme</h2><ul><li>Follow the administrative procedures of the corporate medical schemes to provide medical service, treatment as agreed and ensure the accurate communication and alignment.</li></ul><h2>Others</h2><ul><li>Any related assignment as assigned by CIC</li></ul><h2>Requirements</h2><ul>
<li>HKDSE / HKCEE or above</li>
<li>Good PC knowledge.</li>
<li>Minimum 1-2 year relevant experience in providing duties for medical clinics. (Candidates with more experience will be considered as Senior Clinic Officer)</li>
<li>Demonstrate effective communications skills, especially Chinese &amp; English.</li>
<li>Teamplayer.</li>
<li>Previous experience in informal &amp; formal HCA educational forum. Be able to work overtime as may be required.</li>
<li>Initiative to upgrade skill and knowledge to cope with daily operations.</li>
<li>Demonstrate ability to work indepently, especially in clinical skills.</li>
<li>Act in a professional manner in all clinical dealings with other staff in the centre &amp; the public.</li>
</ul>

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