Operations Associate

<h3>Key Responsibilities</h3><h2>Operations Management</h2><ul>
<li>Monitor daily platform operations to ensure efficiency and smooth execution.</li>
<li>Track key metrics, including user engagement, quest completion rates, and platform activity.</li>
<li>Identify operational issues and recommend process improvements.</li>
<li>Coordinate with Business Development, Product, and Operations teams.</li>
</ul><h2>Platform &amp; Campaign Execution</h2><ul>
<li>Manage the setup, publishing, featuring, and boosting of quests and campaigns.</li>
<li>Ensure accuracy and quality control of all live quests and rewards.</li>
<li>Monitor campaign performance and ensure timely completion of activities.</li>
<li>Escalate technical or operational issues and coordinate their resolution.</li>
<li>Prepare operational reports and maintain accurate documentation.</li>
</ul><h2>Requirements</h2><ul>
<li>Qualifications</li>
<ul>
<li>Bachelor's degree in Business, IT, Engineering, or a related field.</li>
<li>Fresh graduates with relevant internship or project experience are welcome to apply.</li>
<li>Strong organizational, analytical, and problem-solving skills.</li>
<li>Good communication and coordination skills.</li>
<li>Proficient in Google Workspace, Excel, and digital tools.</li>
<li>Detail-oriented, proactive, and able to multitask.</li>
</ul>
</ul>