Dental Insurance Verifier (WFH)

<h2>Key Responsibilities:</h2><ul>
<li>Verifies and documents participation status with all insurances and umbrellas.</li>
<li>Take calls to follow up on specific issues or requests with insurance and umbrellas.</li>
<li>Perform related duties as assigned, within your scope of practice.</li>
<li>Assist with client communication, including scheduling meetings, preparing materials, and following up on action items</li>
<li>Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager</li>
<li>Coordinate project timelines and deliverables for external clients to maintain progress within their given process</li>
<li>Prepare paperwork (contract applications and letter requests) for assigned accounts</li>
<li>Handle routine client inquiries and escalate complex issues appropriately</li>
</ul><h2>Requirements</h2><ul>
<li>2+ years of dental insurance verification preferred</li>
<li>Experience working with US dental insurance companies</li>
<li>Strong written and verbal communication skills</li>
<li>Proficiency in Microsoft Office Suite and G-Suite</li>
<li>Excellent organizational abilities and attention to detail</li>
<li>Ability to multitask and work in a fast-paced environment</li>
<li>Professional demeanor and client-focused mindset</li>
<li>Background in project management or customer service is highly valued, as these are excellent transferable skills for the role</li>
</ul><h2>Benefits</h2><ul>
<li>HMO with 1 free dependent upon hire (with Dental coverage)</li>
<li>Life Insurance</li>
<li>20% Night Differential</li>
<li>20 PTO credits annually</li>
<li>Great Company Culture</li>
<li>Career Growth and Learning</li>
<li><strong>Night Shift</strong></li>
<li><strong>Work from home</strong></li>
<li><strong>Applicants from anywhere in the Philippines are welcome to apply!</strong></li>
</ul>