Retail Supervisor - Changi Airport

<ul>
<li>Retail supervisors develop operations plans for their teams and make sure those plans are executed.</li>
<li>Lead, manage and motivate a team of Retail Associates</li>
<li>Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.</li>
<li>Coach and train Retail Associates on GLOB+ system usage</li>
<li>Conduct daily briefings to team members before the start of shift duty</li>
<li>To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills</li>
<li>Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering</li>
<li>Manage and improve the SOP and procedures related to inventory management at the assigned stores level</li>
<li>Able to multitask, while also keeping the customer happy and satisfied</li>
<li>Excellent customer service and communications skills to meet the organisation business objectives and exceed customer’s expectations</li>
<li>Good leadership skills to effectively oversee and manage the team</li>
<li>Supervisors may work a variety of hours that may include nights, weekends, and holidays</li>
<li>Retail supervisors may also be required to attend meetings and conferences</li>
<li>Any other ad-hoc assignment or project assigned by your superior</li>
</ul><h2>Requirements</h2><ul><li>Professional and pleasant personality</li></ul><ul>
<li>Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment</li>
<li>Able to stand for extended periods of time</li>
<li>Able to work rotating shifts duties in Changi Airport environment</li>
<li>Able to work on weekends and public holidays</li>
</ul><h2>Benefits</h2><ul>
<li>We offer attractive salary packages that commensurate with relevant work experience</li>
<li>Annual Leave from 14 days to 18 days</li>
<li>Medical Outpatient insurance coverage</li>
<li>Group Hospitalization and Surgery insurance coverage</li>
<li>Group Dental insurance coverage</li>
<li>Performance based commission and incentives</li>
<li>Birthday Leave</li>
</ul>