VDH EHR Security Analyst/Technical Support Analyst 3

<h2>Description:</h2><ul><li><strong>Job Title: VDH EHR Security Analyst/Technical Support Analyst 3</strong></li></ul><ul>
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<strong>Work Type:</strong>Hybrid</li>
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<strong>Location:</strong>Richmond, VA</li>
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<strong>Salary:</strong>$18–$38 per hour</li>
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<strong>Start Date:</strong>10/05/2026</li>
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<strong>End Date:</strong>06/30/2027</li>
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<strong>Industry Category:</strong>Information Technology / Healthcare IT / EHR Security</li>
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<strong>Employment Type:</strong>1099 Contract</li>
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<strong>Requisition ID:</strong>811322<br>
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</ul><h2>Overview:</h2><ul>
<li>The Virginia Department of Health (VDH) is seeking an<strong>EHR Security Analyst/Technical Support Analyst 3</strong>to support security, access, user provisioning, and Tier 1 technical support for the Electronic Health Record (EHR) environment.</li>
<li>The role provides technical and functional support for<strong>Cerner/OHPAC</strong>security configuration, user access, security roles, authentication, auditing, and access-related troubleshooting.</li>
<li>The analyst will collaborate with EHR application, IT, information security, privacy, compliance, clinical, and operational teams to maintain appropriate user access and security controls.</li>
<li>This position supports EHR security operations, audits, incident response, system maintenance, upgrades, and compliance activities.</li>
</ul><h2>Application:</h2><ul>
<li>Submit an updated resume highlighting:</li>
<ul>
<li>3+ years of healthcare IT experience.</li>
<li>3+ years of Millenium and OHPAC security position experience.</li>
<li>Cerner/OHPAC EHR security and access support.</li>
<li>HIPAA, HITECH, and healthcare security regulations.</li>
<li>Active Directory, SSO, MFA, and identity management.</li>
<li>Discern and CCL.</li>
<li>EHR security troubleshooting, auditing, and user provisioning.</li>
</ul>
<li>Include candidate email address and current city/state.</li>
<li>Candidate must physically reside within the United States for the duration of the assignment.<br>
</li>
</ul><h2>Job Description:</h2><ul>
<li>Support EHR security configuration, access management, user provisioning, authentication, auditing, and access-related troubleshooting.</li>
<li>Maintain and map EHR position definitions, including Millenium Positions, Preferences, and OHPAC Security Groups, to VDH positions.</li>
<li>Review and process EHR access requests according to established policies, procedures, organizational standards, and role-based access requirements.</li>
<li>Create, modify, and terminate user access based on approved requests.</li>
<li>Monitor and enforce appropriate EHR access control positions and policies.</li>
<li>Help define and automate user provisioning and offboarding procedures.</li>
<li>Conduct internal EHR security audits to identify and mitigate risks and vulnerabilities.</li>
<li>Develop and maintain EHR security policies, procedures, guidelines, documentation, and downtime procedures.</li>
<li>Investigate and respond to EHR security incidents and support timely resolution and reporting.</li>
<li>Integrate security measures into new EHR features, updates, deployments, and third-party applications.</li>
<li>Monitor user behavior using tools such as P2Sentinel to identify trends and potential incidents.</li>
<li>Support internal and external audits.</li>
<li>Participate in Cerner/OHPAC upgrades, security patches, and system maintenance.</li>
<li>Support the Domain Strategy for the EHR application.</li>
<li>Stay current with security updates, emerging threats, industry best practices, and regulatory changes.</li>
<li>Recommend improvements and optimizations to the EHR security environment.</li>
<li>Provide Tier 1 technical and functional support to EHR end users in related security and access areas.</li>
</ul><h2>Responsibilities:</h2><ul>
<li>Manage EHR user access and role-based permissions.</li>
<li>Process and maintain user provisioning and offboarding activities.</li>
<li>Troubleshoot Cerner/OHPAC security and access issues.</li>
<li>Monitor access-related activities and perform security audits.</li>
<li>Support healthcare security and compliance requirements.</li>
<li>Maintain security policies, procedures, and technical documentation.</li>
<li>Investigate EHR security incidents and coordinate appropriate responses.</li>
<li>Collaborate with EHR, IT, information security, privacy, compliance, and application support teams.</li>
<li>Assist with upgrades, patches, maintenance, and security enhancements.</li>
<li>Support audit activities and security documentation.</li>
<li>Identify opportunities to improve EHR security, access management, and support processes.</li>
</ul><h2>Requirements</h2><h3>Minimum Qualifications:</h3><ul>
<li>3+ years of healthcare IT experience.</li>
<li>3+ years of experience with Millenium and OHPAC security positions.</li>
<li>3+ years of analytical, problem-solving, and troubleshooting experience related to Cerner/OHPAC security and access issues.</li>
<li>3+ years of communication and collaboration experience working with IT teams, compliance officers, and end users.</li>
<li>3+ years of knowledge of Discern and CCL.</li>
<li>Strong understanding of EHR systems.</li>
<li>Must be legally authorized to work in the United States without employer sponsorship, now or in the future.</li>
<li>Must physically reside within the United States for the duration of the assignment.<br>
</li>
</ul><h3>Preferred Qualifications:</h3><ul>
<li>3+ years of general IT experience.</li>
<li>3+ years of experience with EHR systems, specifically Cerner/OHPAC.</li>
<li>Knowledge of HIPAA, HITECH, Meaningful Use, and other healthcare security regulations.</li>
<li>3+ years of experience with:</li>
<ul>
<li>Active Directory (AD).</li>
<li>Single Sign-On (SSO).</li>
<li>Multi-Factor Authentication (MFA).</li>
<li>Identity management solutions.</li>
</ul>
<li>3+ years of familiarity with healthcare IT infrastructure, including:</li>
<ul>
<li>Networking.</li>
<li>Firewalls.</li>
<li>Database security.</li>
</ul>
</ul><h2>Benefits</h2><h2>Compensation:</h2><ul>
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<strong>Pay Rate:</strong>$18–$38 per hour.</li>
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<strong>Benefits:</strong>None.</li>
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<strong>Expenses:</strong>Not specified as reimbursed.<br><br><strong>Schedule:</strong>
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<li>Full-time.<br><br><strong>Work Location:</strong>
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<li>Richmond, VA.</li>
<li>Specific hybrid scheduling requirements will be determined by VDH based on business needs.</li>
</ul>