International Client Manager

Join Winnors Remote Staff and work for UK clients directly from our offices in Johar Town, in Lahore. Our client is seeking a highly motivated and results-oriented International Business Management Resource to join our dynamic team. This role plays a vital part in supporting our international operations by managing client relationships, coordinating business processes, and ensuring smooth communication across borders.

Responsibilities:

● Utilise excellent communication skills to conduct business discussions via phone calls, emails, and video conferences.

● Building and maintaining strong, long-lasting client relationships based on trust and satisfaction.

● Acting as the main point of contact for clients, coordinating with internal teams to ensure client expectations are met and exceeded.

● Handling client escalations and resolving issues promptly to maintain client satisfaction.

● Providing regular updates and reports to senior management on client feedback and satisfaction levels.

● Collaborating with the sales and marketing teams to identify opportunities for business growth and expansion within existing client accounts.

● Draft clear and concise business correspondence, including proposals, contracts, and reports.

Requirements

● 3+ years of experience in a business management or related role, ideally with international exposure.

● A UK LLB qualification (desirable but not mandatory).

● Prior experience in business management or client services, with a focus on international clientele.

● Exceptional problem-solving skills and the ability to handle client issues and escalations with tact and diplomacy.

● Excellent written and verbal communication skills in English, with the ability to articulate complex information clearly and concisely.

● Proficiency in business communication and email etiquette.

● Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

● Ability to work independently and as part of a team.

● Familiarity with international business practices and cultural considerations (a plus).

Benefits

● Competitive salary and benefits package.

● Opportunity to work in a fast-paced and dynamic environment.

● Be part of a growing and successful team.

● Daily provision of lunch, fruits, tea, and coffee onsite.