Business Development Operations Officer

<h2>Key Responsibilities</h2><h2>Customer Relationship Management (CRM) Operations</h2><ul>
<li>Maintain accurate and reliable client and contact records in the firm’s CRM system.</li>
<li>Support business development activities through proper data management, client segmentation, and reporting.</li>
</ul><h2>Double Tax Deduction for Internationalisation (DTDi) Administration</h2><ul>
<li>Prepare and submit Double Tax Deduction for Internationalisation (DTDi) claims, including verification, compilation and maintenance of supporting documentation and business trip records.</li>
<li>Serve as key internal and external liaison for applications, clarifications, audits.</li>
</ul><h2>Event Support &amp; Administration</h2><ul>
<li>Support BD &amp; Marketing‑led events and logistics, such and distribution of corporate gifts, etc.</li>
<li>Provide day‑to‑day administrative and operational support, such as maintenance of the team mailbox, courier requests, to ensure smooth team operations.</li>
</ul><h2>Requirements</h2><ul>
<li>Experience in CRM administration, compliance, grants/tax claims, or similar operational roles will be an advantage.</li>
<li>Familiarity with CRM systems and Microsoft Office applications, particularly Excel.</li>
<li>Knowledge of Singapore government incentive schemes (DTDi) is a plus.</li>
<li>Strong attention to detail and accuracy, with ability to manage multiple deadlines effectively.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Candidates re‑entering the workforce are welcome to apply.</li>
</ul>