Payment Onboarding Specialist
- Work arrangement
- On-site
- Occupation
- Customer Service & Support
- Location
- Dubai, Dubai, AE
- Compensation
- Not disclosed
- Apply by
- April 15, 2027
About this role
Overview:
We are looking for an experienced and detail-oriented Payment Onboarding Specialist to join our growing Forex/Fintech team. If you have a strong understanding of payment onboarding processes, PSPs, and client support, this is your opportunity to work in a fast-paced and rewarding environment.
Key Responsibilities
✔️ Manage the onboarding and integration process for payment providers, merchants, and clients
✔️ Coordinate with PSPs, internal teams, and external partners to ensure smooth onboarding operations
✔️ Monitor and maintain onboarding documentation, compliance checks, and account setup processes
✔️ Handle payment-related issues, escalations, and follow-ups in a timely manner
✔️ Update and manage client records using CRM systems and payment tools
Requirements
👨💻 Minimum 1 year of experience in Payment Onboarding
📈 Previous experience in the Forex Trading, Fintech, or Financial Services industry is required
📱 Strong knowledge of onboarding procedures, PSPs, payment gateways, and payment operations