Support Admin

<h2>Key Responsibilities:</h2><ul>
<li>SAP PIR/SL Entry Admin Support</li>
<ul>
<li>Validate setup information to ensure all required fields are complete, and data is accurate prior to entry and processing in SAP</li>
<li>Communicate with Sourcing to clarify missing or conflicting information</li>
<li>Manage PIR and Source List creation and maintenance through mass uploads and individual entries, ensuring accurate pricing and supplier information</li>
<li>Support further SAP updates related to plant extensions, MRP controllers, and vendor and COO changes</li>
<li>Escalate SAP data issues, including missing source lists, incorrect vendor assignments, incomplete PIRs, or mismatched item details</li>
<li>Document and track accurate records of all SAP changes, approvals, open issues, ensuring appropriate follow-up and escalation to resolution</li>
<li>Meet established timelines and service level expectations for requests</li>
</ul>
<li>Daily/Weekly Admin Support</li>
<ul>
<li>Attend weekly status meetings with cross functional teams to establish priorities and direction</li>
<li>Review SAP-related requests (i.e. bulletins, reports, and other trackers)</li>
<li>Run or review SAP reports to identify incomplete, incorrect, or missing item setup data</li>
</ul>
<li>Processing Request for Quotes (RFQ)</li>
<ul>
<li>Monitor and review the shared task tracker to identify and prioritize new RFQ requests</li>
<li>Retrieve and review required information and supporting documentation from IBM Notes to support RFQ preparation</li>
<li>Prepare and organize RFQ packages, ensuring accuracy, completeness, and a professional presentation</li>
<li>Distribute RFQ requests to designated suppliers in a timely manner and in accordance with established processes</li>
<li>Maintain and update supplier contact information to ensure accurate and effective communications</li>
<li>Ensure all required internal stakeholders are included in RFQ communications per company guidelines</li>
<li>Track RFQ activity and maintain accurate records of submissions, status updates, and related documentation within the shared task tracker</li>
<li>Communicate professionally and effectively with suppliers and internal stakeholders, demonstrating strong attention to detail and customer service</li>
<li>Ensure RFQ requests are processed within established timelines and service level expectations</li>
<li>Follow up with suppliers on missing quotes</li>
<li>Open up RFQ form and perform quick check of critical info (breakdown, carton info, etc.)</li>
</ul>
<li>Posting Specs to Leapfile and Notifying Suppliers</li>
<ul>
<li>Review daily bulletin e-mails and identify specifications for processing and accurately log and track information from the daily bulletins into shared document</li>
<li>Collaborate with internal teams to resolve missing information or discrepancies</li>
<li>Access IBM notes to retrieve required specs and all associated files and verify document completeness and accuracy prior to release</li>
<li>Upload documents to the designated online file sharing portal while ensuring proper placement and confirm successful document transmission</li>
<li>Notify suppliers when files have been uploaded and are ready for download and maintain records of upload dates and supplier notifications</li>
<li>Monitor deadlines and prioritize spec download activities based on business requirements, ensure all specification uploads are completed accurately and within timelines</li>
<li>Maintain document security and confidentiality through the distribution process</li>
<li>Maintain SPVF and Golden Sample downloads into SharePoint site</li>
</ul>
</ul><h2>Requirements</h2><h2>Required Qualifications:</h2><ul>
<li>Minimum of 1 year of experience with SAP master data maintenance, including source lists, PIRs, and material master records</li>
<li>Background in supply chain operations</li>
<li>Proficiency in SAP, Microsoft Office (especially Excel), SharePoint, and other online file-sharing and collaboration platforms</li>
<li>Strong attention to detail and commitment to data accuracy, with the ability to follow established processes and identify exceptions requiring escalation</li>
</ul><h2>Preferred Qualifications:</h2><ul>
<li>Prior experience using IBM Notes</li>
<li>Experience working with excel spreadsheets, item trackers, specification databases, and approval workflows</li>
<li>Effective written and verbal communication skills, with the ability to document updates, clarify requirements, and collaborate across functional teams</li>
<li>Strong organizational, time management, and prioritization skills, with the ability to manage multiple requests while maintaining accuracy and follow-through</li>
<li>Demonstrated ability to coordinate cross-functional activities, track follow-up actions, and ensure timely completion of assigned tasks</li>
</ul><h2>Benefits</h2><ul>
<li>Free lunch meal, fruits, snacks, and drinks (if you are in an onsite shift)</li>
<li>Onsite gym with a free professional instructor</li>
<li>Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP</li>
<li>Weekly engagement activities with prizes that are up to 3,000 PHP</li>
<li>Free upskilling academy to improve your performance and skillset</li>
<li>State-of-the-art facilities from toilets to your workstation</li>
<li>Amenities such as sleeping quarters, game area, chat room, shower room</li>
</ul>