System & Network Administrator

📍Location:Nantes (Ile de Nantes)
💰Compensation:€40k - €44k annual gross salary
🕒Start Date:as soon as possible
🌍Languages:fluent level of French (>C1) and professional level ofEnglish(>B2)

🤓 Lengow, an intelligent and automated e-commerce platform

Lengow is a leader in intelligent e-commerce solutions that help brands and retailers drive profitable growth across the digital shelf. With powerful feed management, global price monitoring, and robust data capabilities, Lengow’s comprehensive SaaS product suite enables merchants to amplify product visibility online, outrun competition with informed pricing, multiply sales on marketplaces, and monitor brand presence among distributors. Since 2009, Lengow has fueled digital growth for over 3,600 customers across thousands of marketing and sales channels in over 60 countries.

About the role:

As IT Manager, you will be responsible for Lengow’sinternal IT environment, supporting150 employees across Nantes, Paris and Barcelona.

Reporting directly to the CTO, you will work in atwo-person IT team: you and an IT apprentice (Systems & Networks Technician).

This is ahands-on role: you will manage day-to-day IT operations and user support, while also working on IT projects, migrations and improvements. You will work autonomously across a broad IT scope, support the apprentice and coordinate external IT providers when needed.

You will also have the opportunity to improve our tools, infrastructure and processes, and contribute to the IT roadmap with the CTO.

Your main responsabilities:

🛠️ IT operations and user support

• Ensure the continuity and quality of internal IT services.
• Manage and prioritise support requests and operational incidents.
• Support employees acrossWindows, macOS and Linuxenvironments.
• Coordinate escalations with software, hardware and service providers.
• Define and monitor service levels, recurring incidents and operational priorities.
• Support and guide the IT apprentice in daily operations.

🔑 Identity, endpoint and asset management

• AdministerGoogle Workspace, Active Directoryand the main corporate SaaS applications.
• Manage the complete lifecycle of user accounts, including groups, roles and permissions.
• Maintain and improveSSO, MFA and role-based access management.
• Manage endpoint configuration, patching, encryption, antivirus and device compliance.
• Manage the lifecycle and inventory of laptops, mobile devices and IT equipment.
• Prepare and improve employee onboarding and offboarding workflows.

🌐 Network and infrastructure

• Operate and maintain the internal network infrastructure across the Nantes, Paris and Barcelona offices.
• Administer network infrastructure includingswitching, routing, Wi-Fi, VLANs, firewalls and access-control systems.
• Operate Lengow’s internal infrastructure hosted primarily onGoogle Cloud Platform.
• AdministerActive Directory, DNS, DHCP and LDAP/LDAPSand related identity services.
• Maintain secure remote access and connectivity between users, offices and cloud environments.
• Troubleshoot network, system and connectivity incidents.

🔐 Security and compliance

• Maintain endpoint security, patching, encryption and vulnerability-remediation processes.
• Monitor the security status and compliance of employee devices.
• Support the response to internal security incidents and remediation plans.
• Maintain security procedures and participate in continuity and recovery tests.
• Contribute to customer security questionnaires, audits and due-diligence requests.

🚀 SaaS, vendors and projects

• Administer and maintain Lengow’s portfolio of internal SaaS applications.
• Manage IT contracts, licences, renewals and supplier relationships.
• Negotiate with vendors and challenge technical and commercial proposals.
• Monitor IT spend and identify opportunities to simplify the toolset and reduce recurring costs.
• Lead Corporate IT projects and continue the modernisation and standardisation of Lengow’s IT environment.
• Improve processes and automation, maintain documentation and build the Corporate IT roadmap with the CTO.

🪜 Hiring Process:

• HR video callwith Inchela, our HR Business Partner
• Technical & Manager interviewwith Alexis, our current IT manager, and Olivier, our CPTO and manager of this role
• Job offer 🎉

Requirements

Experience

We’re looking for someone with ideally 4+ years of experience inCorporate IT, systems or infrastructure roles, who has takenownership of an internal IT environmentand is comfortable combininghands-on IT operations with infrastructure and improvement projects. You should also have experience working with external IT providers and operating in amulti-site environment, supporting employees both locally and remotely, ideally across different countries. Candidates with fewer than 4 years may also be considered if they demonstrate strong expertise across the essential technical areas below.

Essential technical skills

• Strong administration skills in an enterprise collaboration environment such asGoogle WorkspaceandMicrosoft Active Directory, including DNS, DHCP and LDAP
• Good knowledge ofidentity and access management, including SSO, SAML, MFA and role-based access
• Strong knowledge ofWindowsand good operational knowledge ofmacOS and Linux
• Experience withendpoint management and security, including patching, encryption and antivirus solutions
• Strong networking fundamentals:switching, routing, VLANs, Wi-Fi, firewalls and VPN/ZTNA technologies
• Knowledge ofIT asset management and IT service management processes
• Ability totroubleshoot complex systems, network, endpoint and identity issues

What will help you succeed

• Strong sense ofownership and accountability
• Hands-on mindset, with the ability to investigate and solve issues directly
• Strong interpersonal and communication skills withinternal users and external providers, including the ability to explain technical topics to non-technical stakeholders
• Ability tooperate autonomously across a broad IT scope, prioritise effectively and make pragmatic decisions

Nice to have

• Background in aSaaS, technology or fast-growing organisation
• Familiarity with our IT stack or similar tools:Ubiquiti / UniFi, ManageEngine Endpoint Central, ESET Protect, Snipe-IT and Jira Service Management
• Exposure toGCP, AWS or Azure, and identity tools such asGoogle Cloud Directory Sync / Google Password Sync
• Knowledge ofZTNA solutions(e.g. Tailscale) and email security standards (DKIM, DMARC, SPF)
• Scripting or automation skills usingPowerShell, Bash, Google Apps Script or APIs
• Exposure toIT audits, due diligence or security questionnaires
• Experience coordinating, mentoring or managing a junior IT profile

Languages

• French: C1 minimum, written and spoken
• English: B2 minimum, written and spoken

At Lengow, we value diversity in all its forms and are committed to equal opportunities. All applications are considered based on skills and qualifications, including those from candidates with disabilities.

Benefits

✨ Joining Lengow is also an opportunity to benefit from many advantages:

🏖️ 5 weeks of paid leave + at least 11 additional RTT days per year
🏡 Flexible working hours, 2 remote working days per week, remote work allowance
🍽️ Meal vouchers (EdenRed): €8 per working day, 50% covered by Lengow
🚲 Sustainable mobility allowance of up to €200 per year or 50% reimbursement of public transportation costs
💻 Choice of working environment: MacOS, Windows or Linux
🩺 Malakoff Humanis health insurance and disability coverage
🍎 Fresh fruit delivered to the office every week
🎉 Regular team events to connect, collaborate and spend time together