Mapping City/Country Expert

<h3>Responsibilities – City Expert</h3><li>Communicate with internal teams and external partners to support project goals</li><li>Create city-level transit data policies based on local market needs and regulations</li><li>Identify user expectations, data gaps, and transit-related issues</li><li>Improve transit data models using local knowledge of transportation systems</li><li>Validate and review updated transit data</li><li>Edit and maintain different types of transit data</li><li>Resolve complex mapping and transit data issues</li><li>Support Program Managers in communication with data providers and partners</li><li>Conduct field research to verify transit information and user issues</li><li>Support outage and alert management for assigned cities</li><li>Manage city-specific data pipelines using internal platforms and basic programming skills</li><h3>Responsibilities – Country Expert</h3><ul>
<li>Create country-specific guideline documents for operations teams</li>
<li>Provide local expertise for mapping policies and regional regulations</li>
<li>Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats</li>
<li>Review and troubleshoot mapping and operational issues</li>
<li>Act as a point of contact for country-specific mapping questions</li>
<li>Perform quality audits and identify operational errors</li>
<li>Review imported mapping data before system integration</li>
<li>Collaborate with internal teams to ensure correct political and regional formats are applied</li>
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<h3>Requirements</h3><li>1–3 years of relevant experience</li><li>Bachelor’s degree or equivalent experience</li><li>Good communication skills in English and local language</li><li>Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)</li><li>Familiarity with GIS or mapping tools</li><li>Strong knowledge of local transit systems, traffic laws, and landmarks</li><li>Comfortable working in a fast-changing environment</li><li>Strong analytical and problem-solving skills</li><li>Excellent attention to detail</li>