Groom/ Bell Boy

As a Groom you will welcome guests and carry luggage while escorting them to their rooms. You will explain features of rooms and accommodation facilities.

About us

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

• Welcome guests at the main entrance, and greet them appropriately as per the time

• Escort guests to their rooms and explain hotel facilities

• Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request

• Receive and store the guest luggage and keep a proper record of level tags

• Store the guest’s luggage in the luggage room and respond to their request

• Tie the luggage tags to the guest’s luggage

• Guide the guests to arrive at the Reception Desk and to wait beside them

• If guest want to change the room be prepared for, transferring baggage from one room to another

• Clean and maintain the baggage room and work area assist in maintaining

• Report to the Reception Desk about any malfunctioning equipment

• Maintain and upkeep the appearance of the hotel lobby and entrance

• Perform other duties as per assign

Requirements

• Previous work experience as a Porter or Bell Boy, ideally in a 5* hotel environment

• Excellent command of the English language

• Knowledge of any additional language will be considered as an asset

• Professional attitude and appearance

• Ability to be resourceful and proactive when issues arise

• Excellent interpersonal & communication skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Teamwork spirit and customer service attitude

Benefits

• Positive working environment

• Training and career development

• Competitive remuneration package

• Single or double occupancy accommodation at fully equipped apartments

• Daily meals

• Uniforms

• Transportation from and to the hotel for duty

• Other seasonal perks & benefits also in addition to results

Join Our Team

• A team that is built on respect and excellent service over collaboration

• A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences

• A team of happy employees, that are driven within their working environment to contribute to a common goal

• A team that celebrates achievements made individually and encourages positive attitude and integrity

• A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath

• A mindful and considerate, people-oriented workplace

• A family-run company with exceptional high standards both for the guests and the employees alike