C004534 IT Transition and Assurance Manager (NS) - TUE 3 Nov RELAUNCH

<h2>Deadline Date: Tuesday 3 November 2026</h2><h2>Requirement Title: IT Transition and Assurance Manager</h2><h2>Location: Braine-l'Alleud, Belgium</h2><h2>Full time on-site: Yes</h2><h2>Total Scope of the request (hours): 395.2</h2><h2>Required Start Date: 30 November 2026</h2><h2>End Contract Date: 31 December 2026</h2><h2>Required Security Clearance: NATO Secret</h2><h2>Evaluation Methodology: Lowest Priced Technically Compliant</h2><h2>Specific Working Conditions: normal office</h2><h2>Duties and Role</h2><h2>Standard responsibilities for this type of post:</h2><h2>Portfolio, programme and project support</h2><ul>
<li>Provides administrative services to project boards, project assurance teams and quality review meetings.</li>
<li>Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.</li>
<li>Sets up project files, compiles and distributes reports.</li>
<li>Provides guidance on project management software, procedures, processes, tools and techniques.</li>
</ul><h2>Organisational capability development</h2><ul>
<li>Contributes to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes.</li>
<li>Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation.</li>
<li>Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses.</li>
<li>Selects and prioritises improvement opportunities, generates buying and plans improvement activities justified by measurable organisational benefits.</li>
<li>Offers support, guidance, advice and suggestions to help continual improvement activities.</li>
</ul><h2>Additional duties for this post:</h2><ul>
<li>Assist in the creation of the Agency's Service Transition strategy, plans, and policies, ensuring alignment with business objectives and industry best practices.</li>
<li>Provide Transition Planning and Support guidance to programme and/or projects</li>
<li>Ensuring that transition activities are planned and executed in a timely manner.</li>
<li>Review and update project proposals for inclusion of Transition planning and support activities</li>
<li>Supports Senior Transition and Assurance Manager with developing strategies and templates for the implementation and evaluation of IT Transition Planning and Support.</li>
<li>Deputise for Senior Management when required.</li>
</ul><h2>Requirements</h2><ul><li><strong>NATO Secret security clearance</strong></li></ul><h2>Education, Experience and Training:</h2><h2>Education:</h2><ul>
<li>A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.</li>
<li>Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.</li>
</ul><h2>Experience:</h2><ul>
<li>Minimum of 2 years experience in Service Management within a medium-large organisation</li>
<li>Extensive experience in Service Transition Management across multiple industries</li>
<li>Demonstrated experience in providing advice on the application of relevant Service Management and Service Improvement techniques to various functions or processes;</li>
<li>Demonstrated ability to manage time effectively and work under pressure while delivering high-quality outcomes in Transition and Assurance;</li>
<li>Ability to evaluate risks and formulate corrective and improvement plans;</li>
<li>Demonstrated ability to communicate clearly and professionally, both verbally and in writing, with strong briefing skills and the ability to report at a senior level.</li>
</ul><h2>Desirable Experience:</h2><ul>
<li>Prior experience of working in an international environment, comprising both military and civilian elements.</li>
<li>Knowledge of NATO responsibilities and organisation, including ACO and ACT.</li>
</ul><h2>Training/Certifications:</h2><ul>
<li>• ITIL Certification</li>
<li>PRINCE2 Certification, or equivalent Project Management certification.</li>
</ul>