Customs Clearance Clerk

Launch Your Career in Global Logistics

Join one of the world's leading logistics providers, with nearly78,000 employees,2,900+ locations, and operations across56 countries and regionsworldwide. With almost90 years of logistics expertise, we connect businesses, markets, and communities through innovative supply chain solutions across air, ocean, road, rail, and contract logistics.

We're looking for aCustoms Clearance Clerkto join our Manchester team. Whether you're looking to build on existing logistics experience or take your first step into the world of international trade, we'll provide the training, support, and opportunities needed to help you grow.

Want to be part of a business that keeps global trade moving?

As a Customs Clearance Clerk, you'll play a vital role in ensuring goods move smoothly across international borders by preparing customs declarations, coordinating documentation, and working closely with customers, carriers, customs authorities, and internal operations teams. This is a fast-paced, dynamic role where attention to detail and problem-solving have a direct impact on customer success.
You'll gain exposure to international trade, customs legislation, multiple transport modes, and industry-leading systems, all while building skills that can open the door to a long-term career in logistics.

Please note that this role includes a weekend rotation of 1 in every 4 weekends. Employees working weekends receive Friday off, and Sunday hours are paid at double time.

Requirements

What You'll Do:

• Coordinate customs clearancesfor import and export shipments, ensuring goods move smoothly across international borders.
• Prepare customs declarationsusing information from commercial invoices, packing lists, and transport documents while maintaining compliance with customs regulations.
• Communicate with customers and partnersincluding customs authorities, freight forwarders, hauliers, and operational teams to keep shipments moving without delay.
• Review and validate documentationto ensure accuracy, compliance, and timely submission of customs entries.
• Create customs and border documentationincluding CHEDs, T1 transit documents, and Goods Movement References (GMRs).
• Calculate duties and taxeswhile ensuring correct tariff classification and customs charges are applied.
• Resolve customs-related issuesby investigating discrepancies, responding to queries, and processing post-clearance amendments when required.
• Support operational excellenceby maintaining accurate records, processing customs billing, and contributing to continuous improvement initiatives.

What You'll Bring:

• Strong attention to detailwith the ability to work accurately in a fast-paced environment where compliance matters.
• Excellent communication skillsto build effective relationships with customers, customs authorities, carriers, and colleagues.
• Organized approach to workwith the ability to manage multiple priorities and meet deadlines.
• Problem-solving mindsetwith confidence to identify issues and find practical solutions.
• Customer-focused attitudeand a commitment to delivering a high level of service.
• Good IT skillsincluding Microsoft Office and the ability to quickly learn new systems.
• Understanding of customs proceduresor an interest in developing expertise in international trade and customs compliance.
• Experience within logistics, freight forwarding, customs, administration, or customer servicewould be advantageous, but is not essential.
• Collaborative attitudewith a willingness to support colleagues and contribute positively to the team.
• Motivated and eager to learn. We value curiosity, initiative, and a desire to build a long-term career.

Benefits

Why Work With Us?

• Global Reach, Real Opportunities:Join one of the world's leading logistics providers, with 78,000 colleagues across 56 countries and regions and over 2,900 locations worldwide.
• Learn, Grow, Progress:Gain hands-on customs experience, develop specialist expertise, and build a long-term career through structured training and clear progression opportunities.
• Make an Impact:Every declaration you process helps customers navigate international trade and keeps global supply chains moving.
• Reward & Wellbeing:Competitive salary, 25 days holiday plus bank holidays, private healthcare, free parking, and Sunday hours paid at double time.
• Supportive Team Culture:Work alongside experienced professionals in a collaborative environment that values learning, initiative, and continuous improvement.

Join a global leader. Shape the flow of international trade. Build a career without borders.