Technical Product Manager

Charger Logistics is a world-class asset-based carrier committed to operational excellence, innovation, and customer satisfaction. We foster an entrepreneurial environment that encourages ownership, continuous learning, and new ideas.

We are seeking an experiencedTechnicalProduct Managerto drivebusiness process improvement, product development, and AI-enabled automationinitiatives. This role will bridgebusiness stakeholders and technology teams, translating complex business challenges into scalable solutions that deliver measurable business value.

Key Responsibilities

• Partner with business stakeholders to investigate operational challenges, identifyroot causes, and recommend practical,data-driven solutions.
• Analyze existingworkflows, business processes, and systemsto identify inefficiencies, gaps, and opportunities for improvement.
• Leadrequirements gatheringand developbusiness requirements, user stories, acceptance criteria, process flows, and functional specifications.
• Manageproduct backlogs, prioritize enhancements, and align delivery plans with business objectives and stakeholder priorities.
• Identify opportunities to leverageAI, large language models (LLMs), intelligent document processing, and workflow automationto improve efficiency and reduce manual effort.
• Collaborate withdevelopment, data, and QA teamsthroughout thesoftware development lifecycle (SDLC)to ensure successful implementation.
• Evaluate solution alternatives and communicate trade-offs involvingbusiness value, cost, technical feasibility, and risk.
• Coordinateuser acceptance testing (UAT), validate business scenarios, and support implementation and change management.
• DefineKPIs and success metricsand assess post-implementation results using operational data, user feedback, and performance indicators.
• MonitorAI-enabled solutionsfor accuracy, reliability, exceptions, and business impact, ensuring appropriate validation andhuman oversight.

Requirements

• 5+ years of experiencein product management, senior business analysis, or technology-driven process improvement.
• Strongcritical thinking, analytical, and problem-solving skills, with the ability to challenge assumptions and makeevidence-based recommendations.
• Proven experience inrequirements analysis, process mapping, product backlog management, and Agile/Scrum methodologies.
• Understanding ofAI, LLMs, and workflow automation, including their capabilities, limitations, and risks.
• Experience collaborating withbusiness stakeholders, software developers, QA teams, and technical leadership.
• Familiarity withSQL, Power BI, Jira, Confluence, APIs, EDI, or enterprise applicationsis an asset.
• Excellentcommunication, stakeholder management, and decision-making skills.
• Experience inlogistics, supply chain environmentsis preferred.

Benefits

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth