Senior Solutions Engineer

<h3>Responsibilities</h3><h3>Pre-Sales &amp; Technical Enablement</h3><ul>
<li>Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions</li>
<li>Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations</li>
<li>Lead technical discovery sessions and contribute to solution architecture and integration planning</li>
<li>Support technical validation activities throughout the sales cycle</li>
<h3>Solution Design &amp; Delivery</h3>
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<li>Translate business requirements into scalable and maintainable technical solutions</li>
<li>Collaborate with Engineering and Implementation teams during onboarding and deployment phases</li>
<li>Provide technical guidance and troubleshooting support during key customer engagements</li>
<h3>Customer Engagement &amp; Advisory</h3>
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<li>Build trusted relationships with customers as a technical advisor</li>
<li>Help customers navigate technical challenges and identify potential risks proactively</li>
<li>Support strategic customer discussions and escalations when needed</li>
<h3>Cross-Functional Collaboration</h3>
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<li>Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience</li>
<li>Contribute to technical documentation, enablement materials, and internal training resources</li>
<li>Share customer feedback to support product and process improvements</li>
<h3>Industry &amp; Technology Awareness</h3>
<ul>
<li>Stay informed on AI, automation, cloud technologies, and enterprise software trends</li>
<li>Participate in webinars, industry events, and knowledge-sharing initiatives</li>
<li>Help position the company as a trusted technology and solutions partner</li>
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<h3>Requirements</h3><li>Bachelor’s degree in Computer Science, Engineering, Business, or a related field</li><li>5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles</li><li>Experience with voice technologies, customer interaction platforms, or workflow automation solutions</li><li>Strong understanding of enterprise systems, APIs, integrations, and cloud environments</li><li>Ability to explain complex technical concepts to both technical and non-technical audiences</li><li>Native-level or highly fluent Polish and English language skills</li><li>Strong communication, presentation, and stakeholder management skills</li><li>Comfortable working in fast-paced, high-growth environments with multiple priorities</li><h3>Preferred Qualifications</h3><li>Experience with CRM platforms or pre-sales tools</li><li>Familiarity with cloud platforms such as AWS, Azure, or Google Cloud</li><li>Knowledge of automation workflows, APIs, or integration frameworks</li><li>Experience supporting enterprise-scale implementations and customer success initiatives</li><h3>What We Offer</h3><li>Opportunity to join a fast-growing technology company focused on AI and automation</li><li>High-impact role working on enterprise-level solutions</li><li>Collaborative international team environment with strong cross-functional exposure</li><li>Competitive compensation and career growth opportunities</li><li>Open, supportive culture with flat hierarchies and direct collaboration across teams</li><li>Flexible hybrid working environment</li>