Call Center Sales Associate

<h2>Responsibilities</h2><h3>Sales and Client Management</h3><ul>
<li>Sell local and interstate relocation services.</li>
<li>Address incoming sales leads via internet form fills, phone, text, and email.</li>
<li>Receive and manage inbound telephone inquiries.</li>
<li>Perform virtual surveys and set appointments for in-home surveys by other sales staff.</li>
<li>Set follow-up steps and manage the sales process from start to finish.</li>
<li>Close sales at a profitable ratio.</li>
<li>Coordinate with the external sales team.</li>
<li>Develop new referral sources and foster client relationships.</li>
<li>Provide client management and consultative selling.</li>
</ul><h3>Estimating, Quoting, and CRM Entry</h3><ul>
<li>Prepare accurate estimates and quotes for relocation services using the company’s software.</li>
<li>Analyze customer needs and provide tailored solutions.</li>
<li>Ensure all quotes are competitive and meet company profitability standards.</li>
</ul><h3>Business Development</h3><ul>
<li>Work from lists of prospects, such as Realtors, company contacts, universities, restoration companies, and others, to identify the right person to make referrals and/or buying decisions.</li>
<li>Make connections via telephone and electronic communications.</li>
<li>Set up appointments for sales staff and otherwise help to close business.</li>
<li>Identify and pursue new business opportunities.</li>
<li>Develop strategies to expand the company’s market presence.</li>
<li>Build and maintain relationships with potential clients and partners.</li>
<li>Log business development activity in the company’s CRM software.</li>
</ul><h2>Requirements</h2><ul>
<li>Prior sales or customer service experience is a plus.</li>
<li>Positive and energetic personality with excellent communication skills.</li>
<li>Ability to succeed in a fast-paced, dynamic environment.</li>
<li>Ability to become proficient in the company’s estimating and quoting software.</li>
<li>Creative problem-solving skills.</li>
<li>Proficiency in Microsoft Word, PowerPoint, and Excel.</li>
<li>BA degree or equivalent, or one year of related work experience.</li>
</ul><h2>Benefits</h2><ul>
<li>Free lunch meal, fruits, snacks, and drinks</li>
<li>Onsite gym with a free professional instructor</li>
<li>Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP</li>
<li>Weekly engagement activities with prizes that are up to 3,000 PHP</li>
<li>Free upskilling academy to improve your performance and skillset</li>
<li>State-of-the-art facilities from toilets to your workstation</li>
<li>Amenities such as sleeping quarters, game area, chat room, shower room</li>
</ul>