Medical Billing Specialist | 21k SOB

<ul>
<li>Overall in charge of the day-to-day operations of the center.</li>
<li>Responsible for the attainment of client-set goals, efficiency targets, and overall center performance.</li>
<li>Communicate with employees and customers to ensure prompt and courteous attention to all questions regarding products and services.</li>
<li>Responsible for knowing the intricacies and compliance standards of all key benefit management programs.</li>
<li>Handles and reviews disciplinary actions directly with employees, i.e., verbal warnings, records of discussion, and formal disciplinary documentation.</li>
<li>Continuously coach the team to ensure the individual and team performance goals are achieved.</li>
<li>Serves as point of escalation for procedural and technical issues and coach staff regarding how to effectively resolve the issue(s)</li>
<li>Tracks and monitors team performance; provides feedback to agents.</li>
<li>Conducts formal performance appraisals of direct reports and prepares and communicates performance reviews and development recommendations.</li>
<li>Highly motivated, self-starter who works independently using all available resources, policies, and procedures to work effectively and meet deadlines in an atmosphere of multiple projects and shifting priorities.</li>
</ul><h2>Roles and Responsibilities</h2><ul>
<li>Processing Referrals to BH Clinicians</li>
<li>Assist with Inquires for All Telos Health Systems Employees</li>
<li>Admin Assistance</li>
<li>intake coordination</li>
</ul><h2>Requirements</h2><h2>Non-negotiable Requirements</h2><h2>License/s: n/a</h2><h2>Certification/s: n/a</h2><h2>Work Experience (Same Function): 6 months</h2><h2>English communication (Verbal): Good</h2><h2>English communication (Written): Good</h2><h2>Skills / Industry Requirements</h2><h2>Customer Service Skills Soft Desired</h2><h2>Interpersonal Skills Soft Desired</h2><h2>Flexibility Soft Required</h2><h2>Attention to detals Soft Required</h2><h2>Benefits</h2><ul>
<li>Convertible to Cash Leave Credits</li>
<li>Health Insurance with free dependents</li>
<li>Annual Performance Appraisal</li>
<li>Paid time off</li>
<li>10% night differential</li>
</ul><h2>Our commitment to you</h2><ul>
<li>Stong culture and values-driven leadership</li>
<li>We create opportunities for you to learn and grow at any stage of your career</li>
<li>Continuous learning and innovation</li>
<li>We foster an all-inclusive environment where everyone thrives</li>
</ul>