Waiter/Waitress

<h2>Key responsibilities:</h2><ul>
<li>Welcome and seat guests in a friendly and professional manner.</li>
<li>Present menus, explain menu items, promotions, and daily specials.</li>
<li>Take guest orders accurately and relay them promptly to the kitchen and bar.</li>
<li>Serve food and beverages according to company standards.</li>
<li>Ensure guest satisfaction by anticipating needs and responding promptly to requests.</li>
<li>Check on guests during their meal and handle concerns or complaints professionally.</li>
<li>Prepare and present bills accurately and process guest payments.</li>
<li>Maintain cleanliness and organization of tables, service stations, and dining areas.</li>
<li>Set up and clear tables efficiently before, during, and after service.</li>
<li>Adhere to food safety, hygiene, and health regulations.</li>
<li>Support colleagues and assist with restaurant operations as required.</li>
<li>Attend departmental training and meetings.</li>
</ul><h2>Requirements</h2><ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in a restaurant, hotel, or hospitality environment preferred.</li>
<li>Good communication and interpersonal skills.</li>
<li>Customer-focused with a positive attitude.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Basic knowledge of food and beverage service standards.</li>
<li>Ability to work flexible shifts, including weekends and public holidays.</li>
<li>Good grooming and professional appearance.</li>
</ul>