Admin Executive - Early Intervention Centre

<h2>SPD@BedokAdministration:</h2><ul>
<li>Assist the Assistant/Centre Manager and other key staff in overseeing the administration and ensuring the smooth operation of early intervention at SPD@Bedok.</li>
<li>Manage the general administration of the programme in the areas of database management, financial management and procurement processes.</li>
<li>Ensure timely and accurate reporting of all yearly reports and musters to internal and external stakeholders.</li>
<li>Respond through email/phone/meetings to the various stakeholders’ queries regarding administrative processes.</li>
<li>Prepare or assist with the preparation of scheduled and/ad-hoc reports pertaining to the programme.</li>
<li>Assist in the implementation of established operational policies and procedures within the programmes.</li>
<li>Assist in periodical revision of administrative processes (SOP) when necessary.</li>
<li>Execute and adhere to the organisational’s Data Protection Policy and its requirements.</li>
<li>Other services such as:</li>
</ul><ol>
<li>administrative, data entry and operations support</li>
<li>requesting and maintaining office supplies</li>
<li>participating in events organised / supported by SPD as when required</li>
<li>to coordinate all maintenance issues of the centre with the assigned technicians/companies</li>
<li>liaise with team members on administrative support</li>
<li>coordination of training programmes</li>
<li>attend and contribute regularly to the following</li>
<li>staff meetings; any other meetings as and when necessary</li>
</ol><h2>Stakeholder Engagement:</h2><ul>
<li>Interact with caregivers face-to-face, on the phone, and through email on a regular basis and manage each case in the best interests of the programme and the client. Ensure periodic updates of caregiver / client information in relevant databases.</li>
<li>Understand caregiver’s needs, provide relevant information and address caregiver’s queries in a professional and friendly manner.</li>
<li>Serve as the point of direct administrative contact and liaise with external institutions such ECDA, NCSS, VWOS, SG Enable, when needed.</li>
<li>Participate in Quality Improvement (QI) projects and workgroups in the programme, where needed.</li>
</ul><h2>Needs Of New Staff (volunteers, interns):</h2><ul><li>Assist the Assistant/Centre Manager in providing information (policies and procedures, etc.) to new staff (interns, volunteers) in the programme.</li></ul><h2>Professional / Staff Development</h2><ul>
<li>Attend relevant training and courses.</li>
<li>To be involved in networking with other stakeholders/community organisations.</li>
<li>To participate in events organised / supported by SPD as required.</li>
</ul><h2>Other Activities</h2><ul><li>As may be assigned from time to time by Centre Manager, Assistant Director or Director, Children Services.</li></ul><h2>Requirements</h2><ul>
<li>Minimum Diploma in business administration, management, or a related field</li>
<li>Proficiency in industry relevant office software and communication tools</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong analytical and problem-solving skills</li>
<li>Diligent and organised with ability to multi-task while paying close attention to details and prioritizing to meet deadlines.</li>
<li>Sensitivity to confidential matters may be required.</li>
</ul>