On-Site Service Engineer Team Lead
- Work arrangement
- On-site
- Job type
- Full-time
- Occupation
- Software & IT
- Location
- San Jose, CA, US
- Compensation
- Not disclosed
- Apply by
- May 07, 2027
About this role
This role oversees and performs semi‑routine preventative maintenance activities following established schedules and procedures, ensuring equipment reliability and consistent operational support.
Key Responsibilities
- Daily team leadership— Directs on‑site operational activities and serves as the primary customer contact for Installation Qualification–related matters.
- Procedure management— Establishes, maintains, and audits local operating procedures used for training and reference.
- Project support— Assists with special on‑site projects under guidance from senior technical experts or project management.
- Maintenance documentation— Maintains accurate records of repairs and preventative maintenance using approved systems and supports development of maintenance schedules.
- Failure analysis support— Provides information related to equipment failure modes to assist in root‑cause analysis.
- Technical reporting— Submits operational insights to technical teams and prepares weekly/monthly activity reports as required.
- Escalation readiness— Works with site leadership to ensure continuous escalation coverage.
- Team collaboration— Maintains reliable attendance and contributes positively within a collaborative team environment.
- Operational flexibility— Follows supervisory direction and performs additional duties as assigned.
Requirements
Education:
- AS degree in a relevant technical field, or equivalent military/technical experience.
Experience:
- Minimum 5 years of related semiconductor industry experience, including completion of role‑specific training and demonstrated product understanding.
Benefits
- Full benefits, some bonuses (Target: 7.5% variable count)
- 401k and matching