Waiter / Waitress

We are currently looking for dynamic/ and self motivated Food Beverage professionals who want to move their careers forward.

As a Waiter Waitress you are responsible to provide professional service to our guests/ ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel

Greet and seat customers and serve them in a professional/ discreet and personalized way

Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests

Consistently monitor quality of food beverage being served

Practice good customer relations and attend to customer complaints queries satisfactorily

Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment

Responsible for all service preparations before/ during and after the service (mis en place and mis en scene)

Ensure minimum wastage/ breakage and spoilage

Actively use up selling techniques to exceed guest expectations and increase revenue

Requirements

Education / Qualifications / Experiences

You should ideally have a diploma degree in hospitality or a vocational training in food beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials.

Knowledge / Competencies

The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies:

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job