Customer Enablement & Training Specialist

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title: Customer Enablement & Training Specialist
Location: Remote
Time Zone: US Time Zone

About the Role

We are looking for aCustomer Enablement & Training Specialistto help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combinestraining, onboarding, and marketing operations.

You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is anatural teacher and enablerwho enjoys helping marketing teams master technical workflows and use them to drive real business outcomes.

What You’ll Do

• Delivertraining sessions, onboarding programs, and cohort-based workshopsfor enterprise clients.

• Own customer onboarding from first login to full adoption.

• Translatetechnical workflowsinto simple, actionable steps for marketing andcontentteams.

• Build and maintainenablement playbooksto scale customer success.

• Support inbound marketing operations, includingCRM workflows, campaign automation, and reporting(HubSpot or similar).

• Partner with marketing and content teams onSEO and content enablement projects.

Requirements

• 2+ years in marketing operations, customer success, or product enablement, ideally within SaaS or agencies.

• Hands-on experience withHubSpot or other CRM/marketing automation platforms.

• Proven experience runningclient-facing training sessions, onboarding, or workshops.

• Strong foundation inSEOandcontentcreation.

• Proficiency in SQL and Python(must be able to use both in workflows and training contexts).

• Excellent communication skills with the ability to explain technical concepts to non-technical audiences.

• Ateacher/educator mindsetwho enjoys enabling others and building scalable processes.

Why This Role is Exciting

• Work directly withenterprise marketing teamsat well-known global companies.

• Develop high-demand skills inAI-driven workflow automation.

• Be part of afast-scaling technology companywith strong market fit and funding.

• Play a central role in helping modern marketers adopt cutting-edge technology.

Please NOTEIt is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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