Customer Care and Client Support Remote
- Work arrangement
- Remote
- Job type
- Full-time
- Occupation
- Customer Service & Support
- Location
- Austin, TX, US
- Compensation
- Not disclosed
- Apply by
- May 14, 2027
About this role
Job Title:Customer Care & Client Support — Remote
Company:DLN Consulting Group
Location:Remote
Job Type:Full-Time
Description
DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you.
Requirements
Requirements
- High school diploma required; Associate’s or Bachelor’s degree preferred
- 1–3 years of customer service or client support experience
- Excellent verbal and written communication skills
- Strong problem-solving ability and patience under pressure
- Proficient with email, CRM tools, and video conferencing platforms
- Reliable internet connection and dedicated home workspace
- Ability to manage multiple client accounts simultaneously
- Professional, empathetic, and solutions-focused attitude
Benefits
Benefits
- Fully remote position
- Flexible scheduling options
- Paid training and onboarding
- Career advancement opportunities
- Collaborative and supportive team culture
- Performance-based incentives